Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Kia
Milford, CT
2,098 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,098 reviews
July 17, 2025
Worker left grease marks and dirt all around my car. I’m very disappointed. Secretary was friendly and knowledgeable. I’m very disappointed. Secretary was friendly and knowledgeable. More
by Mrsgomez007
Verified CustomerEmployees Worked With
July 15, 2025
I always know the work on my Kia will always be done right the first time at Napoli Kia. Will keep coming back! right the first time at Napoli Kia. Will keep coming back! More
by r.janutolo
July 14, 2025
Nice engagement, clear and transparent. The phone answering system is a bit frustrating though, have to redial whenever one person is unavailable. The phone answering system is a bit frustrating though, have to redial whenever one person is unavailable. More
by EDSTEINBORN
July 14, 2025
I was very pleased with the service we received at Napoli Kia. We were under a time constraint and Courtney and Cecilio were able to complete our service to meet our needs. Kia. We were under a time constraint and Courtney and Cecilio were able to complete our service to meet our needs. More
by rwg693
Employees Worked With
Courtney Esposito
July 12, 2025
Very accommodating, they checked everything for me. I really like the video showing everything they checked. I really like the video showing everything they checked. More
by masteremmy14
July 12, 2025
Jennifer was attentive to our visit. She made sure that all of the TSB items were completed on my 2018 Sorento in addition to the 50K service items and oil change. She made sure that all of the TSB items were completed on my 2018 Sorento in addition to the 50K service items and oil change. More
by HVOEGELI
July 11, 2025
Had an issue with my car, Kia service took me in without an appointment to fix it. Although I had to wait it was worth it. Thank you Kia team!! an appointment to fix it. Although I had to wait it was worth it. Thank you Kia team!! More
by XMARX64
July 11, 2025
I brought my car in for a recall. Upon getting in my car I noticed that they had opened the passenger windows and rain had come in. The next day my power windows did not work consiste Upon getting in my car I noticed that they had opened the passenger windows and rain had come in. The next day my power windows did not work consistently. I also noticed significant gouges and tool marks on the passenger plastic footboard and a hole on the back passenger seat along with the seat organizer I had in the car broken on the ground with the clip shattered. I reached out to the dealer and they said they would be in touch with the service manager and I provided pictures. They have yet to respond other than to send this survey. More
by anniepalumbo
Employees Worked With
