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Napoli Kia
Milford, CT
2,641 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,641 reviews
February 21, 2026
Very personable, supportive, caring, making sure that I was satisfied and comfortable with what was going on with my car was satisfied and comfortable with what was going on with my car More
by JUNESINGLETON
Verified Customer
February 21, 2026
Our salesman was Juan Lopez. He was personable, knowledgeable and helpful. He made the experience pleasant! I would definitely go back to Kia Napoli. He was personable, knowledgeable and helpful. He made the experience pleasant! I would definitely go back to Kia Napoli. More
by Barb & George
February 21, 2026
Let me start with Courtney my rep, she was great. Helpful and informative. Communication was awesome, she kept me up to date the whole time I waited for Service. Thankfully saved me a trip with u Helpful and informative. Communication was awesome, she kept me up to date the whole time I waited for Service. Thankfully saved me a trip with updating my auto with a new recall for ECM. My Telluride feels like brand new after 10k service. Thanks. More
by chrisk06611
Employees Worked With
Courtney Esposito
February 21, 2026
Great experience. Jenn is always helpful kind and offers the best recommendations. Kudos to Jenn. Jenn is always helpful kind and offers the best recommendations. Kudos to Jenn. More
by KAT2270
February 20, 2026
That was my first time at the dealership. Fabulous experience! Employees were a delight, knowledgeable, professional. Fabulous experience! Employees were a delight, knowledgeable, professional. More
by lgaug
February 20, 2026
It went well. First visit. I believe that in addition to the oil change they did a diagnostic analysis. I would have liked to receive a copy of the results. Everyt First visit. I believe that in addition to the oil change they did a diagnostic analysis. I would have liked to receive a copy of the results. Everything was done in the estimated timeframe. More
by GHOP9850
February 20, 2026
Perfect thank you I recently had a great experience at Napoli Kia (chatgpt://generic-entity?number=0), and I want to especially recognize Daquane for the outstanding service he provided. From the moment I Napoli Kia (chatgpt://generic-entity?number=0), and I want to especially recognize Daquane for the outstanding service he provided. From the moment I arrived, he was professional, friendly, and extremely knowledgeable. He took the time to answer all of my questions thoroughly and made sure I fully understood my options without ever making me feel pressured. Daquane’s expertise and attention to detail really stood out. He was patient, transparent, and genuinely focused on helping me make the best decision for my needs. The entire process was smooth and stress-free because of his guidance. If you’re looking for a dealership that values customer service and works with knowledgeable staff, I highly recommend Napoli Kia — and be sure to ask for Daquane! More
by Sbeverly1227
Employees Worked With
Daquane
February 19, 2026
Worst experience I've ever had ! !!! Transmission fluid leaking brought it back twice To fix it properly and we are STILL having fluid drain out of the transmission. Horrible job on s !!! Transmission fluid leaking brought it back twice To fix it properly and we are STILL having fluid drain out of the transmission. Horrible job on service fixing and we were lied to multiple times . More
by Akmeglin
Employees Worked With
Beret
