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Napoli Kia
Milford, CT
3,008 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,008 reviews
January 22, 2021
Jennifer Rios was an amazing, helpful employee! She made my experience here the best. She was very knowledgeable about what she was doing as well. 10/10 my experience here the best. She was very knowledgeable about what she was doing as well. 10/10 More
by KYLIEK3303
Verified Customer
January 22, 2021
Service was done as scheduled and suggested services offered without pressure. Frank provided a very professional and friendly experience. I would recommend to family or friends. Thanks! offered without pressure. Frank provided a very professional and friendly experience. I would recommend to family or friends. Thanks! More
by YAZMIN
Employees Worked With
Frank Cerbone
January 22, 2021
Easy experience to get oil change. The service department was very helpful. Time was very well spent at the dealership due to friendliness of the department was very helpful. Time was very well spent at the dealership due to friendliness of the department More
by beekinman
Employees Worked With
January 21, 2021
I love having my car serviced at Napoli because I know it will be done correctly. I especially appreciate Frank’s professionalism and warm spirit. He makes it an enjoyable experience to have my car serviced will be done correctly. I especially appreciate Frank’s professionalism and warm spirit. He makes it an enjoyable experience to have my car serviced there. Thanks! More
by Markchap1045
Employees Worked With
Frank
January 21, 2021
Thank you very much for being so accommodating and bringing issues about my car to my attention. Also thanks for the Lyft ride home as well!! car runs great like new!!! Denise Wilson bringing issues about my car to my attention. Also thanks for the Lyft ride home as well!! car runs great like new!!! Denise Wilson More
by DENISE.WILSON
January 21, 2021
They were fast, reliable and very straight forward. None of that bs dealer’s try to sell you on. I will definitely be returning 10/10 of that bs dealer’s try to sell you on. I will definitely be returning 10/10 More
by Peter
January 21, 2021
Very poor customer service. Napoli Kia has lost a customer. I will never use their service department again. I will also tell everyone I know about my experience. customer. I will never use their service department again. I will also tell everyone I know about my experience. More
by FAYEZEEK2
January 21, 2021
Highly recommend Denis at Napoli Kia highly knowledgeable and patient. I already referred a family member who also bought a vehicle from Denis also he gets 5 stars and patient. I already referred a family member who also bought a vehicle from Denis also he gets 5 stars More
by Jcourtney3815
Employees Worked With
January 21, 2021
Everything was clean, A Very nice woman greeted me!Went over everything with me.i wiill be back,And my car didn't have one finger print on it!! over everything with me.i wiill be back,And my car didn't have one finger print on it!! More
by PAULAGEEGEE1
January 21, 2021
Great experience. I was greeted immediately upon my arrival and kept informed as to the progress of the service on my vehicle. Clean, comfortable atmosphere and very friendly, helpful staff. arrival and kept informed as to the progress of the service on my vehicle. Clean, comfortable atmosphere and very friendly, helpful staff. More
by ty1122
Employees Worked With
Frank
