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Napoli Kia
Milford, CT
2,825 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,825 reviews
October 01, 2025
Friendly,helpful assistance. Important communication, comfortable waiting area, competent, efficient employees, concern for my safety. Important communication, comfortable waiting area, competent, efficient employees, concern for my safety. More
by joanrow03
Verified Customer
October 01, 2025
Show me a 2017 Nissan Rogue with issues they make they supposed to detail the cars however Dave didn't do that give me a call full of dog hair and dirty stuff. The key didn't even give me a key don't even supposed to detail the cars however Dave didn't do that give me a call full of dog hair and dirty stuff. The key didn't even give me a key don't even make the key right then after that and maybe pay $420 for a key in the car work for one day and the total needs to take the car back oh they wanted me to pay for that too and I told them no and then they kept the car for another week because they didn't know what the problem was what kind of mechanics they got in there that don't make no sense but at the end of the day I finally got the car back and it's working correctly who knows if this is a lemon or not More
by naycaslaw65
September 30, 2025
Excellent! I appreciate Jennifer, her expertise, professionalism, dedication to the care of her clientele. Jennifer's personality is warm and caring. KIA makes I appreciate Jennifer, her expertise, professionalism, dedication to the care of her clientele. Jennifer's personality is warm and caring. KIA makes sure that you are safe and our well-being matters. More
by VICTORIA.HEALTH
September 30, 2025
When I called peter answered the phone. I appreciate his care for helping the clients. He listened and took action. He told me to come in the next day and Peter makes you feel like a priori I appreciate his care for helping the clients. He listened and took action. He told me to come in the next day and Peter makes you feel like a priority. Peter's willingness to make you happy and get the situation cleared up perfectly is wonderful. I am very happy that I went to Napoli Kia. Everyone is exquisite at helping me always. More
by VICTORIA.HEALTH
Employees Worked With
Peter
September 30, 2025
This dealer been very nice and professional with my vehicle and my self will definitely recommend vehicle and my self will definitely recommend More
by LCCASH203
September 30, 2025
It’s fast service & they provide transportation of needed & that’s convenient. I appreciate That part most needed & that’s convenient. I appreciate That part most More
by Morant.fransette
September 29, 2025
Very Friendly. However a simple recall repair took over 2.5 hours. Better understanding of stock would have helped. However a simple recall repair took over 2.5 hours. Better understanding of stock would have helped. More
by moe.kery
Employees Worked With
September 27, 2025
Well done. it was fast didn’t have to wait too long will definitely recommend it was fast didn’t have to wait too long will definitely recommend More
by aiolanda178
September 27, 2025
Jen is fabulous to work with! She’s reliable, consistent, and always happy. Her follow through is impeccable! She’s reliable, consistent, and always happy. Her follow through is impeccable! More
by lisabptct
Employees Worked With
September 27, 2025
Personal label and friendly team. Went above and beyond to find right car for me and my family Went above and beyond to find right car for me and my family More
by CRISCM33
