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Napoli Kia
Milford, CT
2,911 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,911 reviews
May 26, 2026
They were amazing. They know how to deal with the people who talk to the people and give them what they want. They know how to deal with the people who talk to the people and give them what they want. More
by Jennifer42.jc
Verified Customer
May 26, 2026
The service was great. I had an appointment at 8:30 for oil change. It took approximately an hour. I had an appointment at 8:30 for oil change. It took approximately an hour. More
by lusil77
May 24, 2026
My entire process of getting a new car was sketchy. I said what I was looking for and I got something completely different. Not even the same make of car I asked for. The paper that's supposed to be o I said what I was looking for and I got something completely different. Not even the same make of car I asked for. The paper that's supposed to be on the window was taken off so I couldn't read it, I was told things were done to the car and it was safety inspected but it obviously wasn't. Their favorite response is " it's cosmetic", when I asked About buying another warranty through them, they didn't even acknowledge the question and every time I called the dealership to talk to Mike in finance he would dodge my calls, or the receptionist transfers me to a phone no one answers. The. When I had no choice but to show up in person, everyone looked scared/nervous to see me. I have no trust in this dealership. More
by .
Employees Worked With
May 24, 2026
I feel completely mislead. Awful customer service r experience never again no way. Mislead and deceived by my salesperson. I cannot u defeats d how someone lies so much ....... Awful customer service r experience never again no way. Mislead and deceived by my salesperson. I cannot u defeats d how someone lies so much ....... More
by chrissiw1
May 21, 2026
Well, I came in a little disappointed, but Sal and Dennis made sure that I left as a very satisfied customer made sure that I left as a very satisfied customer More
by Mygirllanie
