Reuben Burgos

Amazing customer service and dedication to resolving the issue. Compassionate and understanding to my concerns. Assured me that they would figure out what was wrong with my car. issue. Compassionate and understanding to my concerns. Assured me that they would figure out what was wrong with my car. More

by mmdistasio Verified Customer Verified Customer

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My first experience with this dealership so far everyone has been nice. They have been helpful explaining how things are going. has been nice. They have been helpful explaining how things are going. More

by Smartdoreen10 Verified Customer Verified Customer

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Fast friendly service with thorough communication through the whole process. Service Advisor Courtney was amazing. the whole process. Service Advisor Courtney was amazing. More

by mforshaw007 Verified Customer Verified Customer

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This dealership consistently performs above average and its staff is both professional AND very personable & a pleasure to be with ! its staff is both professional AND very personable & a pleasure to be with ! More

by ZEPHYRWOLF Verified Customer Verified Customer

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When going to Napoli Kia in Milford. It’s always a pleasure to work with all of the service advisors. Especially Berit Ostensen, she is incredibly knowledgeable, thoughtful and extremely It’s always a pleasure to work with all of the service advisors. Especially Berit Ostensen, she is incredibly knowledgeable, thoughtful and extremely kind. She will treat you with kindness and respect and will keep you updated on the progress while your car is being serviced. I have worked with her for a while and every time, it was always a pleasure to work with her. Never had a negative experience with her or any other service advisors. So, I personally highly recommend Napoli KIA of Milford simply because their Service Department is the best of the business.. honestly it’s rare these days to have a friendly customer service, a lot’s of place definitely doesn’t have that vibe. You will not be disappointed if you go there to have your car serviced. Thank you to Berit Ostensen and the other advisors Jennifer, Marissa, Courtney for their exemplary leadership and dedication to their customers. Just outstanding people all around. More

by ac Verified Customer Verified Customer

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Thank you so much for everything that Kia did for me. I do appreciate the service department for all their hard work they did on my Classic car. She drives so much better now. I am truly blessed to be pa I do appreciate the service department for all their hard work they did on my Classic car. She drives so much better now. I am truly blessed to be part of the Kia family. Great job and a BIG “Thank You” to Scott, Courtney and Reuben. More

by Sony Verified Customer Verified Customer

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This dealership has been great. They are quick and they communicate very well. I enjoy seeing the videos of the mechanics working on my car. It really shows what they’re doing. They are quick and they communicate very well. I enjoy seeing the videos of the mechanics working on my car. It really shows what they’re doing. More

by Lexipivarnik Verified Customer Verified Customer

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