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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,559 Reviews

1,559 Reviews of Napoli Indoor Kia - Service Center

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September 16, 2021

Service appointment was kept on time and the wait was not excessive. The staff was friendly and knowledgeable. More

by NINA143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

I bought my car to Napoli Kia in Milford for an oil change yesterday. The service Department took me right on time and I received excellent service. My interactions with Jen, Frank and Jacob in the ser More

by TRACYBROWN1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank & Jacob
September 16, 2021

When I purchase my car ~3 months ago it was great. However now I have an issue with my windshield and keep getting the run around , they suck at customer service after car is brought More

by btty_sa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
September 15, 2021

The worker was very courteous, easy access, very friendly workers. The building was also nice and clean. More

by hutchy329
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

I have asked multiple times to have my number removed from the automated messaging as I am NOT DIANE. More

by savoyamandab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

First time dropping my me new Car off for service and they were quick on the write up. More

by Mattylt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Car was serviced as described. Intake person, forgot his name, think it was Rich was very courteous and processed things quickly. More

by TSJEWELIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

I was greeted with a smile and a hand shake by the service writer who checked me in and handled everything from there. Service was quicker than expected . I highly recommend Napoli Kia. More

by JMCATS222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Every time I go there being a woman they take their time and explain everything to you they're very nice and friendly and everyone always speaks and say hello and how you doing I have any nothing bad to say More

by DAVISYOLANDA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy I'm looking for hes not up there
September 13, 2021

The service was very good. The oil change was done in a reasonable amount of time. Jennifer and everyone was very friendly and courteous. More

by DAMORO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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