Napoli Indoor Kia - Service Center

Thanks to Frank at Kia Service he always gets me in and out quickly and he has excellent customer service skills .thanks Frank and Kia of Milford out quickly and he has excellent customer service skills .thanks Frank and Kia of Milford More

Napoli Salesman made the transition from a rental car to a new car, easy and affordable. I've been very happy with the service experiences I've had, as well. well trained Staff. a new car, easy and affordable. I've been very happy with the service experiences I've had, as well. well trained Staff. More

Frank Cerbone explained everything about the work that was needed on my car. Waiting area was clean and a pleasant place to wait for my car. was needed on my car. Waiting area was clean and a pleasant place to wait for my car. More

My wife and I always ask for Frank Cerbone when we bring our car in for service. He's simply the best service rep we've ever had through all our decades of car ownership. He explains in detail what needs t our car in for service. He's simply the best service rep we've ever had through all our decades of car ownership. He explains in detail what needs to be done, what can be done, and/or what should be done but not necessarily at the moment. He's someone we trust completely, and that's an extremely rare thing for customers to find in the world of auto service. Bottom line, Frank's the reason we only go to Napoli Kia when getting our car serviced, for 7 years now. More

Great service, in and out very quickly! Always very helpful and never pushy! Dave is amazing and will help anyway he can! Our family is a Napoli family! helpful and never pushy! Dave is amazing and will help anyway he can! Our family is a Napoli family! More

Service adviser was really friendly and accommodating! Waiting room was nice and comfortable. Met really nice ppl in there and had a great conversation. We kept joking that we were going to come back to m Waiting room was nice and comfortable. Met really nice ppl in there and had a great conversation. We kept joking that we were going to come back to meet for coffee there. Best dealership experience in a long time! More

Frank was amazing as always.I drove all the way from Long Island just because I wouldn’t go any other place because how Frank treats me.He’s professional and funny.Thanks Frank for being awesome. Island just because I wouldn’t go any other place because how Frank treats me.He’s professional and funny.Thanks Frank for being awesome. More

Excellent! This says it all! I will not fill out any more of these that have a word minimum. Excellent should be enough. No more. more of these that have a word minimum. Excellent should be enough. No more. More

Every time we go to this dealership they always greet you with a smile and may I help you. Service are always fast. Keep posted! with a smile and may I help you. Service are always fast. Keep posted! More

Sad to learn about a recall on my car 2 days after visiting for service! I wish someone would have mentioned this at my scheduled appointment on 5/14/21. I called immediately to schedule another appoi visiting for service! I wish someone would have mentioned this at my scheduled appointment on 5/14/21. I called immediately to schedule another appointment to repair the recall and was given a false appointment on a day the dealership was closed. Clearly not my fault. I called again to reschedule for a 3rd time and service would not accommodate me. I was told I could drop my car off and hope that they could get around to fixing it. Now, I have to wait almost 6 weeks in total for this repair that should have been taken care of. Not happy. More