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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,518 Reviews

1,518 Reviews of Napoli Indoor Kia - Service Center

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January 03, 2025

Clean, efficient, professional. They provide a video overview and explanation of what they look for, correct or suggest for correction. More

by Marc Johnson-Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I will definitely recommend this place for major jobs but if you’re looking for something small, I would definitely not recommend. It took 2 1/2 hours to change 1 the headlight bulb that cost $90 More

by JUNESHABEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Clean and efficient and professional. They send you a video overview and explanation of when they look for , correct or suggest. More

by Marc Johnson-Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Courtney, the service representative was very attentive and kept me updated.. Due to insurance company delays the car repair was delayed. More

by Fhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
January 01, 2025

Quick, reliable service performed by great techs with a friendly and professional staff in the office. Management is thee best. More

by GENESTACY2123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Courtney Esposito is a very professional and exceptionally pleasant service advisor.She greeted me on arrival immediately as I arrived and was very informative and clear as to what I had visited More

by Pmbsenterprise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
January 01, 2025

Didn't have any issues. Jennifer was very attentive. Will go back again when needed it. More

by eliner14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Quick, professional recall fix at Napoli Kia—great service, friendly staff, and hassle-free experience! More

by tajmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

It is a great experience every time. Jen makes sure everything goes ever smooth. When it is time to purchase another car, I will only work with Jen in the future. She is amazing!!!! More

by JSSCAGORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Excellent service and attention. Quality work. I would highly recommend. Thanks for your personal help. More

by PCINA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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