Napoli Indoor Kia - Service Center

Everyone was friendly. We went in for service and it was done in a timely manner. We went in for service and it was done in a timely manner. More

Courtney is the best! She definitely looks out for her customers and guides us with kindness and care! We'll Recommended! She definitely looks out for her customers and guides us with kindness and care! We'll Recommended! More

Brought my suv to have a break light replaced. The repair went as planned. It took about an hour like the customer service person Berit estimated. Cost was somewhat reasonable. Overall good vis The repair went as planned. It took about an hour like the customer service person Berit estimated. Cost was somewhat reasonable. Overall good visit. More

Good Good experience, friendly, quick, I liked the text updates I had a good experience updates I had a good experience More

A great and friendly environment. The dealer was great and we loved how many options they had. The dealer was great and we loved how many options they had. More

The service was timely and the service representative was very helpful. The service manager was also helpful with some questions and concerns that I had. very helpful. The service manager was also helpful with some questions and concerns that I had. More

I’m satisfied with the service Napoli has provided for me so far so good so far so good More

We were having an emergency with our brand new Kia as we were driving from Virginia to Cape Cod when we suddenly saw a small orange triangle on the dash. I happened to be on the phone with my son who looked were driving from Virginia to Cape Cod when we suddenly saw a small orange triangle on the dash. I happened to be on the phone with my son who looked it up on his phone and told me i needed to go to the nearest Kia dealership. Upon arriving Jen looked at the dash and immediately had a technician come and assess the situation which could have been disastrous as the car which had just been serviced upon leaving the show room in Va. was leaking oil all the way from Virginia to Connecticut! Thanks to your team they assessed the problem and fixed it and i was able to get back on the road. It was a possible horrific … truly horrific situation! I had just put out a great deal of money to purchase this new car and within 2 days my car was in need of repair!!!. My grandson was with me on this toad trip home and consequently put in jeopardy because of the carelessness of a technician in Virginia. I was terrified what might have happened but am very grateful for the kindness and grace that your company showed me and my grandson. Sincerely, Susan Speight More

Great service and staff. Keep me informed of my vehicle progress theroughout my time there Keep me informed of my vehicle progress theroughout my time there More

Always a pleasure to deal with Kia of Milford's Service Team! Kept me informed and in touch. Team! Kept me informed and in touch. More