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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,646 Reviews

1,646 Reviews of Napoli Indoor Kia - Service Center

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July 06, 2025

The Team was extremely professional and kept me informed every step of the way as to what was going on with my vehicle. More

by gwendolyn.archer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

The staff greeted me with a smile, they were very polite and manners was on spot. More

by michelle4.td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito🎖🎖🎖🎖🎖
July 05, 2025

Once you get someone to answer the phone it’s a good experience. Very helpful More

by kal0128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney and Marissa 5 stars all the way
July 05, 2025

They sold my a car that they said had 19 years warranty and by 4 days the started to heat the dealers name was Kai he told me that should take it to maintenance and it’s been there from April and I bought More

by jearome Hanshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

My KIA dealership has the best customer service team. They walk you through very step of your services. They will even help with things they don't in stock. I live my KIA More

by SHANNETTEBYNUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Excellent service ! !! Good communication! Fast service! Amazing customer service! Very professional and respectful! Thank you More

by Sanchezderek767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

I had a 50. 00 birthday gift from Napoli, so I came in for achange More

by EELLAPETTWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

The agent was very professional! It was an excellent experience. No problem. She explained.all More

by EELLAPETTWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Very professional nice staff I came in for a oil change and wheel alignment and was out I an hour. More

by kyajaniquebrown3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Excellent service center . Always us. Extremely knowledgeable, friendly, class A establishment Napoli Kia is Very honest and I only bring my car for service to them !! More

by DANSREAUCARRIE14
Recommend Dealer
Yes
Employees Worked With
Jennifer