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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,645 Reviews
Call Service Center (203) 783-5850

1,645 Reviews of Napoli Indoor Kia - Service Center

Sort by
September 01, 2023

Work done professionally and with transparency for what was needed. Car drives great now! No issues at all. More

by Andray1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
Report | Print
Sep 01, 2023 -

Napoli Kia responded

Hi Andray! We're glad to know you had a positive experience with us at Napoli Kia! It's great that your car is driving well after our service. We appreciate the feedback and look forward to assisting you in the future.

September 01, 2023

I was pleased with his professional way. he help me Thank you for Kia of Milford More

by plangston61
Recommend Dealer
Yes
Employees Worked With
Curtis
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Sep 01, 2023 -

Napoli Kia responded

We're so glad Curtis could assist you! Thanks for trusting Napoli Kia with your business and please don't hesitate to reach out if we can be of service again in the future!

September 01, 2023

I bought my car In for a recall issue. They were Friendly and the service was quick!! Very thorough in their explanation. More

by COUTOPAGEANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
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Sep 05, 2023 -

Napoli Kia responded

We're glad to know you had a positive experience with our team at Napoli Kia! It's great that we could assist you quickly and efficiently. Thanks for your feedback, it means a lot to us!

September 01, 2023

I feel very comfortable with their service for they show concern that I my satisfied. More

by JBASH39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter and the deputy
Report | Print
Sep 06, 2023 -

Napoli Kia responded

Thank you for the 5-star rating! We're delighted to hear that you feel comfortable with our service and that you've experienced our concern for your satisfaction. We'll see you next time at Napoli Kia! Safe travels!

August 31, 2023

From my first call until I picked up my car, everyone I spoke to was pleasant and helpful especially Jenn More

by bturro523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Napoli Kia responded

We're so glad to know that you had a pleasant experience with us at Napoli Kia, from the first call until pick-up. We'll be sure to pass your kind words along to Jenn and our team!

August 29, 2023

Good customer service and good work done on vehicle. Jen was very helpful. Will be back More

by Theo.walton77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Napoli Kia responded

Hey Theo, thank you for the positive review! We're pleased that Jen provided you with great customer service during your visit. We appreciate your recommendation and we hope to see you again! Have a great day! - The Napoli Kia Team

August 29, 2023

Great job! I love doing with Napoli Kia. Great prices. Very friendly and also they knows there job! More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Napoli Kia responded

We appreciate your positive feedback and shoutout to our team at Napoli Kia! We look forward to serving you again in the future. Have a great day!

August 26, 2023

Very thorough and reliable. Peter was very communicative through out the process. Will use you versus Stamford every time. More

by toby_yanks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Aug 29, 2023 -

Napoli Kia responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with Peter and our team at Napoli Kia. We appreciate your support and see you again! Have a great ride!

August 25, 2023

The staff was very professional and friendly. I will definitely will recommend Kia dealership for service. More

by williamspatsy0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Napoli Kia responded

Patsy, we're glad to know you had a positive experience with our team at Napoli Kia. We appreciate your recommendation and look forward to serving you again in the future!

August 21, 2023

Very accommodating and prompt, attentive service. Service with a smile while asking what needs are More

by WAYNEROBERSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Napoli Kia responded

Thank you for reviewing your recent visit here at Napoli Kia! We appreciate your positive feedback, as well as your business, and hope to see you again in the future!

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