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Napoli Nissan
Milford, CT
2,287 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,287 reviews
May 11, 2023
I am extremely satisfied with the outstanding service and courtesy I received recently, for my 2018 Nissan Sentra, from my excellent service advisor, Junior Sequi, and the entire Napoli Nissan service team! courtesy I received recently, for my 2018 Nissan Sentra, from my excellent service advisor, Junior Sequi, and the entire Napoli Nissan service team! Junior is just the Best! Thank You all at Napoli Nissan! John Maziarz More
by PAPAMAZ16
Verified CustomerEmployees Worked With
May 10, 2023
Courteous, helpful without being to pushy. My current car was in the garage, salesperson Victor offered to pick me up, so I could get there to look at a car that I had viewed on line, which My current car was in the garage, salesperson Victor offered to pick me up, so I could get there to look at a car that I had viewed on line, which i wound up purchasing. More
by Dianecody1127
May 10, 2023
Good customer service keeps you informed of status of work Nice waiting area but could be bigger work Nice waiting area but could be bigger More
by noemail@email.com
May 10, 2023
Friendly, professional and took the time to address my issue.Took multiple hours of waiting and some reaching out to Nissan on my part, but not the dealer’s fault issue.Took multiple hours of waiting and some reaching out to Nissan on my part, but not the dealer’s fault More
by Colleen
Employees Worked With
Omar Luzardo
May 08, 2023
Napoli Nissan was attentive. Scheduling was easy and the work was completed as promised. I'd love to suggest that just as you all sent me a video showing that I needed extra work Scheduling was easy and the work was completed as promised. I'd love to suggest that just as you all sent me a video showing that I needed extra work, it would be good to receive a follow up video showing the completed work. I trust Napoli so I'm sure it's done. Thank you for your service. More
by JOLYNWALK
May 07, 2023
I have been buying Nissan vehicles for the last 25 years, and Nazario Santos is the salesman you must see! and Nazario Santos is the salesman you must see! More
by GEORGEVIDALIS
Employees Worked With
May 06, 2023
The overall service was really good,the video they showed me explained everything really well,everyone involved was friendly and helpful. me explained everything really well,everyone involved was friendly and helpful. More
by Rob
Employees Worked With
Other Employees :
Jose was really helpful
May 04, 2023
Quick and efficient service process. Vehicle was washed before returning it to me. Communication was excellent. Vehicle was washed before returning it to me. Communication was excellent. More
by TIMGMAXFIELD
May 04, 2023
Tried to coerce into performing brake and rotor service stating there was 0 mm left. Made to sign a waiver. Inspected by an independent mechanic and told that this was untrue. This is a very deceptive prac stating there was 0 mm left. Made to sign a waiver. Inspected by an independent mechanic and told that this was untrue. This is a very deceptive practice which will be reported to Nissan. More
by NOEMAILNAPOLI
Employees Worked With
Christopher Rodriguez- Service
May 04, 2023
I was taken on time. I was advised that my service was delayed and would take a little longer which was not a problem for me. Waiting area is very nice. I was advised that my service was delayed and would take a little longer which was not a problem for me. Waiting area is very nice. More
by jchav67
Employees Worked With
Mya Izabal
