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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.7
1,826 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 1,826 reviews

January 24, 2024

Very long wait time Entry to service facility is not great Service was completed 1 More

by KWEINDLING
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Jan 25, 2024 -

Napoli Nissan responded

Thank you for the review. We appreciate your patience during your visit and will make sure we keep this feedback in mind for future improvements to our service & facilities. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Scott Haverl - General Manager - 203-877-5141

Helpful
January 23, 2024

I always get treated very well while my car is being serviced. I never had a problem. More

by ewers21
Recommend Dealer
Yes
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Jan 23, 2024 -

Napoli Nissan responded

Hi Ewers! Thank you for leaving us this five-star review and kind words about our service team at Napoli Nissan! We'll see you next time!

Helpful
January 23, 2024

He took the time to look into my warranty, recalls etc Philip helped us save time and money More

by JULESTEE4
Recommend Dealer
Yes
Employees Worked With
Philip
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Jan 23, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

Helpful
January 23, 2024

Great It was good and very timely. I appreciated that. Everything went well It was good and very timely. I appreciated that. Everything went well and everyone was helpful More

by Npacapelli1025
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Jan 24, 2024 -

Napoli Nissan responded

Hi N Pacapell! We're glad to know that you had a timely and positive experience at Napoli Nissan! Our team is always here to help. Thanks for the review, we appreciate it!

Helpful
January 23, 2024

Good service Luis is great and the mechanic are experienced and dedicated I'm happy customers More

by L-ROD.
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Jan 24, 2024 -

Napoli Nissan responded

Hi! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Luis and our dedicated mechanics. Customer satisfaction is our top priority, and we're delighted to know that you are a happy customer at Napoli Nissan!

Helpful
January 23, 2024

Great group of guys. I was having issues with my transmission and they directed me to see the GMC dealership, all it needed was a simple download More

by SHNIPES11
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Jan 24, 2024 -

Napoli Nissan responded

We're glad to know that our team at Napoli Nissan could assist with your transmission issue! It's great that a simple solution was found. Thanks for sharing this positive review!

Helpful
January 20, 2024

I got a convenient appointment. Customer service associates explained the reasons for the recall. They were professional. More

by CURLANDRICKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Napoli Nissan responded

We're glad to know our team at Napoli Nissan was able to provide you with a convenient appointment and thorough explanation. Thanks for your positive feedback!

Helpful
January 20, 2024

Prompt service and good service. I was made aware of future service that may be needed More

by gigi10154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Napoli Nissan responded

We appreciate you leaving us this great review! We're glad to have earned five stars and look forward to your next visit. Thank you! - Napoli Nissan

Helpful
January 19, 2024

Great dealership to work with. Pleasant employees and very helpful. Have used Napoli for buying cars over 40 years. More

by IANDRPIERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Napoli Nissan responded

We're thrilled to know you've trusted Napoli Nissan for over 40 years! We're grateful for your loyalty and look forward to serving you in the future! Safe travels!

Helpful
January 19, 2024

Junior provided friendly and efficient service. Even the manager, Dan, came out to offer coffee and asked if I needed anything while I waited. I definitely felt well attended to. I’ve used another More

by Betsy Arroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Pagan
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Jan 19, 2024 -

Napoli Nissan responded

Betsy, we're so glad to know that Junior and Dan made your visit a pleasant one at Napoli Nissan. We aim for top-tier service! Looking forward to seeing you again in the future.

Helpful
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