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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,321 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,321 reviews

October 05, 2021

Solid service each timeThe wait was longer than I was Solid service each time The wait was longer than I was informed it would be More

by JOHNBARILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Napoli Nissan responded

John, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 05, 2021

Gave me an oil change that caused damage in my lease. Waiting to hear back from someone on replacements of the parts that were damaged More

by Njeridodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Napoli Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

October 04, 2021

The receptionist was courteous, and knowledgeable. The workers were friendly. They even washed my car. The service was excellent. I love this place. More

by MILLIE26566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

October 02, 2021

Awesome service. Great job. You can always count on napoli to treat you right and honest. More

by MLSS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

October 01, 2021

I was upset because I recently had my car serviced and I mentioned the noise that had to be repaired 9/30/21. It could have been done then. I have a brand new car and I never had problems before. More

by TASHEWAMINICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 01, 2021

Very friendly,, and usually good on the timing of your car being repaired …,.. thank you very much More

by Perkins1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Napoli Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

September 30, 2021

Ron was amazing and so helpful. He also got me the price I wanted. He made buying a care so easy. More

by Ltetu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Napoli Nissan responded

Here at Napoli Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Ron, and it was a pleasure having you at the dealership. We appreciate your review! Scott Haverl General Manager

September 29, 2021

Absolutely love my service guys, I wouldn’t change you guys for nothing. A truly outstanding go over and beyond crew for sure. More

by Deanna.rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Napoli Nissan responded

Thank you so much, Deanna, for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

September 28, 2021

Warren was very helpful in getting the right car for me very helpful in my need More

by josephthornquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren
Report | Print
Sep 28, 2021 -

Napoli Nissan responded

Joseph, thank you so much for choosing Napoli Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Scott Haverl General Manager

September 28, 2021

I've been a customer of Napoli Nissan for over 20 years and the customer service continues to be top-notch More

by Lisas5968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Napoli Nissan responded

Thank you, Lisa, for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver such a great experience! Scott Haverl General Manager

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