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Napoli Nissan

Milford, CT

4.6
2,768 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,768 reviews

December 06, 2021

I got very bad experience ever I will never Ever go to Nissan again or tell anyone else More

by THOMASBANGASHME
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Valentino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben Burgos
Dec 09, 2021 -

Napoli Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Dec 23, 2021 -

Napoli Nissan responded

Thomas, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

December 04, 2021

Ricky mills did a good job I took my new car. Out of lease I Roco end him to any body More

by Janetvazquez1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Napoli Nissan responded

Janet, We are very happy to have provided you with such a positive experience working with Ricky! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

December 03, 2021

Nissan is always easy to schedule with accommodating personnel and gods service. Highly recommend this dealership. More

by ITSFORME46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Dec 03, 2021 -

Napoli Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

December 03, 2021

Service Department took me in off the street for an oil change without an appointment. Good job! More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
Dec 03, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with Junior and our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

December 02, 2021

Thank you for your continued service! This is the 4th car we bought at your dealership More

by Noratom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui, Marissa Kleiner
Dec 02, 2021 -

Napoli Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! Scott Haverl General Manager

December 02, 2021

Salesman Mike is the Best he allows us the customer to take our time he doesn't push customer just to make the sale .and not only that he hears you. And at Every service he Acknowledged his customers bui More

by DEBBIEBLUE58
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Dec 02, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and the rest of our team, and we look forward to working with you again. Scott Haverl General Manager

December 02, 2021

Very friendly and informative. Depending on your price range and type of car you won’t be able to find the car you might be looking for, but there is some options they will give you. It’s a 50/50 chance y More

by Dave Page
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Napoli Nissan responded

Dave, Here at Napoli Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Ricky, and it was a pleasure having you at the dealership. We appreciate your review! Scott Haverl General Manager

December 01, 2021

Junior was very helpful, I’m glad he waited on me he explained everything in detail. Thank you Junior More

by SHARLEENKAZMERCYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
Dec 01, 2021 -

Napoli Nissan responded

Thanks, Sharleen, for sharing your thoughts about your experience with Junior here at Napoli Nissan. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

December 01, 2021

Their service center is very friendly and takes time to listen to your concerns and stays in contact with you. They also suggest what needs to be done with your vehicle but also offer options for the repa More

by ENJEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Dec 01, 2021 -

Napoli Nissan responded

Thank you for your very kind review. Luis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Scott Haverl General Manager

November 30, 2021

We had a great experience buying a used car from Napoli. No pressure, smooth transaction. More

by MRobert
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Napoli Nissan responded

Thank you so much for choosing Napoli Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Scott Haverl General Manager

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