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Napoli Nissan
Milford, CT
2,818 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,818 reviews
January 20, 2022
Buying a car doesn't have to be a traumatic experience! Just go to Napoli Motors and relax. experience! Just go to Napoli Motors and relax. More
by LENDABETH3304
Verified CustomerEmployees Worked With
January 20, 2022
Several times we have dropped off a company van for an oil change and not gotten a call to come pick it up when it was completed. We'd have to call and see if it was done. Just this last visit too, they s oil change and not gotten a call to come pick it up when it was completed. We'd have to call and see if it was done. Just this last visit too, they said they reset the tire pressure light, yet the van was given back to me with the tire light on, and one tire with low air. I haven't liked this dealership for years as I have interacted with them on my own as my personal car is also a Nissan, and I only have had to use them for work purposes, but I won't be going back any more. More
by ALAUDICINA
Employees Worked With
Marissa Kleiner
January 19, 2022
It was a good experience. It was simple and they were nice too. Thank you! nice too. Thank you! More
by odette-15
January 18, 2022
I had the pleasure of working with salesman Harrison. He was attentive, polite and professional. I would recommend the customer service at this dealership. was attentive, polite and professional. I would recommend the customer service at this dealership. More
by sarahll
Employees Worked With
Harrison
January 15, 2022
I brought my 2010 Nissan maruno to fix airbag light was charge 155 dollars but fours days later lights came back on. Horrible job charge 155 dollars but fours days later lights came back on. Horrible job More
by Charlie07101979
Employees Worked With
Other Employees :
Junior Segui, Reuben Burgos
January 15, 2022
As a Napoli customer for 7 years I am very pleased with the service I experienced. Detailed explanation to my questions or concerns. My sales associate was extremely helpful, encouraging and honest. the service I experienced. Detailed explanation to my questions or concerns. My sales associate was extremely helpful, encouraging and honest. More
by Cnuz
January 14, 2022
Wonderful service department in and out everything explained to what was done and what was needed. They even let me know of a recall that was needed. Great team explained to what was done and what was needed. They even let me know of a recall that was needed. Great team More
by Thomas.robinson
January 14, 2022
Excellent consistent service, follow up and communication! Appreciate the courteous and professional manner as Napoli ensures my satisfaction! communication! Appreciate the courteous and professional manner as Napoli ensures my satisfaction! More
by Mitch
Employees Worked With
January 13, 2022
Competent professionals, clarity in explaining the services, clean and organized environment, agility. I was always well attended. services, clean and organized environment, agility. I was always well attended. More
by LILIAN
