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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,827 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,827 reviews

November 30, 2021

Stole two months of my lease. Made me pay 11,000 more with high interest More

by mgenga
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Ron Valentino
Frank Acampora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
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Dec 17, 2021 -

Napoli Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

November 30, 2021

Great customer service, on time, knowledgeable and polite! I would definitely recommend them to friends!!! More

by danielkrofssik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Napoli Nissan responded

Daniel, It's fantastic to hear that Ricky provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Napoli Nissan! Scott Haverl General Manager

November 29, 2021

Key program went as expected. All reps and techs were nice and professional to speak with. More

by 350Z0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Report | Print
Nov 29, 2021 -

Napoli Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

November 29, 2021

Napoli Nissan -Excellent and dependable service . Easy accessible and very convenient. Harrison in sales was very knowledgeable. More

by debginz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Ginsberg
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Nov 29, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with Harrison and the rest of our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

November 29, 2021

My sales guy was more than efficient. He sat and was able to help me afford what I needed. Extremely professional and knowledgeable about the vehicles. Will always recommended More

by Nickyoj14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison ginsberg
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Nov 29, 2021 -

Napoli Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

November 28, 2021

Great people and very accommodating and helpful and very nice to deal with when you need something More

by KKINSANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

November 27, 2021

Frank is the best! Very honest and trustworthy, overall great place to buy a car. More

by Leana heinrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2021 -

Napoli Nissan responded

Congratulations on your new car, Leana! Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frank here at Napoli Nissan. We look forward to having you as one of our valued customers for years to come. Scott Haverl General Manager

November 27, 2021

Great place to purchase a vehicle. I felt very comfortable through out my sales process with Ron Valentino. More

by Leana heinrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul (janitor)
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Nov 28, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ron to be a positive one. We hope you enjoy your new vehicle, Leana, and don't hesitate to reach out if you need anything else. We're always happy to help. Scott Haverl General Manager

November 27, 2021

Going to Milford nissan is the best thing I ever done thank you guys. I will always shop nissan. More

by Staffordroy0183
Recommend Dealer
Yes
Employees Worked With
Warren bailey
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Nov 28, 2021 -

Napoli Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Napoli Nissan! Scott Haverl General Manager

November 26, 2021

Great service, clean waiting area, friendly and courteous staff. Nice surprise getting a clean car back! Highly recommend. More

by PAMELA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner, Reuben Burgos
Report | Print
Nov 28, 2021 -

Napoli Nissan responded

Thank you for taking the time to leave us this fabulous five-star review. It's great to hear that we were able to help you out, Pamela. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! We look forward to having you as one of our valued customers for years to come. Scott Haverl General Manager

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