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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,753 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,753 reviews

March 16, 2026

No No No No No No No No No Donald was great to work with. He deserves a big raise More

by vince
Recommend Dealer
Yes
Employees Worked With
Donald Tobin
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Mar 17, 2026 -

Napoli Nissan responded

Vince, thank you for taking the time to leave us a review. We're so glad you enjoyed working with Donald and we hope you won't hesitate to reach out if there's anything else we can do for you! - The Napoli Nissan Team

March 15, 2026

an oil change took over 2 hours after coming back a second time due to over an hour delay the first time The tech was very nice but I will never return to the dealership ever More

by emily62
Recommend Dealer
No
Employees Worked With
Idk. But an oil change took over 2 hours after coming back a second time due to over an hour delay the first time
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Mar 16, 2026 -

Napoli Nissan responded

Gm Emily, I do apologize for the oil change taking longer than expected. We usually handle walk-ins much quicker than that. Please call me to discuss at 203-306-5680. regards, Gino

Mar 16, 2026 -

emily62 responded

Hi Gino, I had an appointment for 9:15. I arrived early and the car was taken in around 9 and I didn't leave the dealership until after 11. This was after the previous Saturday I had an appointment at 11 am and after an hour my car was still sitting in the parking lot. Also the recommended alignment and rear brakes were supposed to be priced out and printed for me but that didn't happen either.

Mar 16, 2026 -

Napoli Nissan responded

Emily can you call me at 203-306-5680 please. Gino

March 15, 2026

Napoli Nissan team were excellent I have known Napoli Nissan for couple of years, I come there to there to finance a car but I don't get approved. This time around I'm being approved. Excellent More

by per.summers
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Mar 16, 2026 -

Napoli Nissan responded

Congratulations on your new car! We are very happy that our team was able to help! Thank you for choosing Napoli Nissan and for your outstanding review.

March 15, 2026

I have known the dealership for couple of years, they don't approve me because of bad credit, this time around I had a co-signer so everything was exerllent More

by per.summers
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Mar 17, 2026 -

Napoli Nissan responded

Thank you for choosing Napoli Nissan and returning to our dealership! We're happy to hear that everything went smoothly this time around. If you need any more assistance, feel free to reach out.

March 15, 2026

Easy , satisfactory and highly recommended Luis helped me exponentially with my vehicles issues. I'm happy he was there to help. More

by TAHARID543
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Mar 16, 2026 -

Napoli Nissan responded

Thank you for your great review of Luis and our service team! We hope to see you again at Napoli Nissan!

March 13, 2026

Very knowledgeable and professional. Explained important features of the car and made sure I understood them More

by jackley129
Recommend Dealer
Yes
Employees Worked With
Ron
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Mar 15, 2026 -

Napoli Nissan responded

Hi Jackley! Thank you for sharing your feedback with us! We’re delighted to hear our team walked you through the features of your car. Safe travels, from all of us at Napoli Nissan.

March 12, 2026

Very professional I didn't enjoy having to replace the computer screen on a car that was only 5 years old but they handled the replacement perfectly and within my timeframe More

by vince
Recommend Dealer
Yes
Employees Worked With
Donald
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Mar 13, 2026 -

Napoli Nissan responded

Vince, we’re glad to hear our Napoli Nissan team made your experience seamless despite the circumstances. Thank you for your business, and please reach out if you need anything else. Safe travels!

March 12, 2026

I would like to thank Don and the Nappali Nissan service techs for assisting me today, servicing my vehicle in a timely fashion keeping me informed about much needed servicing I need to complete and provid More

by AILEEN_BESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONALD TOBIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIDGETTE TYMINSKA
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF CARTIER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Napoli Nissan responded

Thank you for the kind review, Aileen! We appreciate you trusting Napoli Nissan with the care of your vehicle and are happy to hear Don & the team provided excellent service during your recent visit. See you next time!

March 11, 2026

A smooth experience dealing with Luis Arboleda. My issues was fixed in a timely fashion More

by NOELITTA.TAILIAM
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Mar 12, 2026 -

Napoli Nissan responded

We're proud to be your go-to automotive resource! Thank you so much for choosing Napoli Nissan!

March 11, 2026

Professional, friendly, great customer service Comfortable waiting area Video of your car is very helpful. Communication about what your car needs is excellent. More

by VALERIELAURIA
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Mar 11, 2026 -

Napoli Nissan responded

We are thrilled to hear that you had such a positive experience with our team! Thank you for choosing Napoli Nissan and sharing your feedback. Safe travels!

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