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1,509 Reviews of Napoli Nissan - Service Center
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June 25, 2021
They were veryCleanProfessional PoliteQuickFriendly They were very Clean Professional Polite Quick Friendly Courteous accom They were very Clean Professional Polite Quick Friendly Courteous accom More
by MISSA528
Verified CustomerEmployees Worked With
June 25, 2021
I dropped off my vehicle for an oil change. When I came to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue th to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue that my car was damaged at the dealership I was finally able to get a random manager to speak with me. He told me the cameras were not working and they had no proof. Eventually they agreed to fix the damages. I was left without a vehicle for 4 days. Very poor communication and seemed a bit harsh not to find me a loaner or rental. I had to walk home for 4 days because they damaged my car during an oil change. The whole time it was like I was inconveniencing them. More
by DAVEF1
Employees Worked With
June 25, 2021
June 25, 2021
Good service and great advise for future repairs not waiting to long and fast respond to my needs waiting to long and fast respond to my needs More
by Jpala1964
Employees Worked With
June 18, 2021
Young tech. Gave wheel advice that was incorrect. Also did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work More
by QZOCLIFF
Employees Worked With
June 16, 2021
Easy to talk to. Junior explained everything I had serviced on the car and the things I needed to have replaced or looked into in my next visit. serviced on the car and the things I needed to have replaced or looked into in my next visit. More
by BTGOLF1
Employees Worked With
June 10, 2021
Marissa and Junior in the service department were phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli f phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli for any service and will also recommend to my friends and family. More
by katyachilles
Employees Worked With
Other Employees :
Joseph Napoli, Tommy Nevue
June 09, 2021
I had the oil change they were fast and curtesy sorry I don’t know the persons name thank you I have always been happy with the Nissan dealer don’t know the persons name thank you I have always been happy with the Nissan dealer More
by kcg1103
Employees Worked With
Don’t known his name
June 09, 2021
I come and get service for my Nissan pathfinder all the time here and it's never been a bad experience. Everyone has always been helpful and knowledgeable about the work being done. time here and it's never been a bad experience. Everyone has always been helpful and knowledgeable about the work being done. More
by Jlaing
Employees Worked With
June 09, 2021
As always work well done. Reliable guys at service department.They return your car very clean. Very professional staff and they told you everything g department.They return your car very clean. Very professional staff and they told you everything g More
by henry.flores2
