Back

Napoli Nissan - Service Center

Milford, CT

4.5
1,569 Reviews

1,569 Reviews of Napoli Nissan - Service Center

Sort by
July 19, 2025

Their customer service stands out for its excellence and attention to detail. Every interaction is handled with care and efficiency. More

by marcossullera29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO PERALTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

My 2018 kia sportage ac not working. I have an "Extended Warranty" which i pay a monthly fee. Fernando lied to me about fixing this problem. I was changed $350 and to date, the ac still More

by FRANKH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO PERALTA
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

My last experience there was horrible. I asked them not to get my car wet or washed and they did the absolute opposite. I went to get an oil change that was supposed to be 30 minutes but I More

by Madisonbabcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONALD TOBIN
3.0
This rating includes all reviews, with more weight given to recent reviews.
BRIDGETTE TYMINSKA
3.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO PERALTA
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Had to visit 6 times for one part under warrant And it pissed me off More

by Lutherhater
Recommend Dealer
No
Employees Worked With
FERNANDO PERALTA
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FERNANDO PERALTA
July 17, 2025

Very kind and patient. When your older technology can become difficult. He took the time to explain what was being done. It has been a very difficult year with the lose of More

by spano4740
Recommend Dealer
Yes
Employees Worked With
Donald
July 16, 2025

Nissans service dept is on point, clean, and everyone is so friendly. Everyone treats you like family. More

by BECKALA158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
July 16, 2025

I am a Nissan customer since in Milford past 8-10 years. . last time when I visited Nissan for another issue fix my charger cable stopped working I requested to fix this time but it was refused… Also deals a More

by Jagadesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

I had great customer service. Everything went well. I love it and Gino helped me got me in and out, and I was very satisfied. More

by BAZZANO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
July 15, 2025

My dealer was excellent. I always go to him when I buy a new car. More

by NMJIMENEZ020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
July 14, 2025

I have consistent fast and friendly service, since I bought my car 2 years ago. More

by tegan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner, Reuben Burgos