National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Dear richungard, Thank you for taking the time to share your feedback with us. We're delighted to hear about your positive experience with Gabby during the ordering process. Providing a professional and top-notch customer experience is our priority, and it's wonderful to know that Gabby exceeded your expectations. We're proud to have Gabby as part of our sales team, and we'll make sure to pass along your kind words to her. Your feedback motivates us to continue delivering the best service to all of our customers. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We're here to ensure your satisfaction throughout your entire ownership experience. Thank you for choosing us, and we look forward to serving you again.

National Dodge Chrysler Jeep Ram responded

Dear clh_luxflooring, Thank you for taking the time to share your positive experience with us at the National Automotive Group. We're thrilled to hear that you had a great visit and were pleased with the service provided. Our team is dedicated to delivering top-notch service, and we're delighted that your oil change and tire rotation went smoothly. It's wonderful to know that you found our loaner car option convenient and that our service was timely. We understand the importance of minimizing inconvenience for our customers, and we're pleased that this aspect of your experience met your expectations. Your kind words and positive feedback are truly appreciated. We value your trust in our services and look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us. Thank you once again for choosing National Automotive Group for your automotive needs. We're here to provide excellent service every step of the way.

National Dodge Chrysler Jeep Ram responded

Dear motorradmark, Thank you for taking the time to leave a review and share your recent experience with us. We truly appreciate your feedback, as it helps us improve our services and provide a better experience for our valued customers. We apologize for the inconvenience you experienced due to the previous mechanic mistake regarding the over-tightened oil plug. We understand how frustrating such issues can be, and we're grateful for your patience and understanding in allowing us the opportunity to make things right. Our team takes pride in their work, and we're pleased to hear that we were able to rectify the situation and resolve the issue to your satisfaction. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service. If you have any further concerns or need any assistance in the future, please don't hesitate to reach out to us. We value your business and look forward to serving you again in the future. Thank you once again for your feedback and for choosing us for your automotive needs.

National Dodge Chrysler Jeep Ram responded

Dear bishop88789, Thank you for taking the time to leave such a positive review! We're thrilled to hear about your recent experience at our dealership regarding the recall service. Our goal is to make every visit as convenient and efficient as possible, and we're delighted to know that you were in and out quickly. It's always fantastic to receive compliments about our team members, and we'll be sure to pass your kind words on to Kitrell. Providing exceptional service is a priority for us, and we're fortunate to have dedicated individuals like Kitrell on our team who consistently go above and beyond to meet our customers' needs. Your feedback is greatly appreciated, and we want you to know that we're here to assist you with any future automotive needs you may have. If there's anything else we can do to enhance your experience with us, please don't hesitate to reach out. Once again, thank you for choosing us for your recall service, and we look forward to serving you in the future.

National Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your wonderful experience with us! We are incredibly grateful for your kind words and thrilled to know that your interactions with our team at National Automotive Group left such a positive impression. It brings us immense joy to hear that our salesman, manager, and financier provided you with a spectacular experience. Our team takes great pride in their knowledge and attentiveness, and we're delighted that they were able to assist you and make you feel valued throughout the process. We believe in creating a warm and welcoming environment for all our customers, and we're thrilled to hear that your wife and grandson were made to feel like family. Involving everyone, including the young ones, in the process is important to us, and we're glad that they were made to feel a part of it. Your satisfaction is our ultimate reward, and we're honored to have earned your trust and appreciation. We will make sure to pass along your compliments to our team, as positive feedback like yours motivates us to continue delivering exceptional service. If there's anything else we can do to enhance your experience or if you have any further automotive needs, please don't hesitate to reach out. We are always here to assist you and your family. Once again, thank you for choosing National Automotive Group. We feel blessed to have had the opportunity to serve you and look forward to welcoming you back in the future!

National Dodge Chrysler Jeep Ram responded

Dear JanniaTheCoach, Thank you so much for taking the time to share your positive review! We are absolutely thrilled to hear that you had a great experience with our service and that our staff left such a positive impression on you. Creating a welcoming environment and providing excellent customer service are top priorities for us, so we're delighted to know that you found our service to be great. It's fantastic to hear that our staff was polite, accommodating, and willing to work with you to meet your needs. We take pride in having an awesome team that is dedicated to delivering exceptional experiences to our customers. Your feedback is greatly appreciated, as it encourages us to continue providing the best service possible and maintaining the high standards we strive for. We will make sure to share your kind words with our staff members and commend them for their outstanding work. Once again, thank you for choosing our services and for your positive review. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

National Dodge Chrysler Jeep Ram responded

Dear karlamiller06, Thank you for taking the time to share your positive experience with us! We appreciate your feedback and are thrilled to hear that scheduling your service online was easy and convenient for you. Our goal is to provide efficient and prompt service to our valued customers, and we're delighted that we were able to accommodate you even when you arrived early. We understand the importance of your time and strive to complete service tasks promptly and efficiently. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us at (910) 347-3777. Our team is here to help and provide excellent customer service. Thank you once again for choosing our dealership for your service needs. We genuinely appreciate your business and look forward to serving you in the future.

National Dodge Chrysler Jeep Ram responded

Dear poppamark04, Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that our team provided you with excellent customer service. Our dedicated sales personnel strive to create a friendly and knowledgeable environment, ensuring that every customer receives the assistance they need throughout their purchase journey. It brings us joy to know that our team went above and beyond to help you with your purchase. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us at (910) 347-3777. We're here to serve you and make your experience even better. Once again, thank you for choosing our dealership. We truly value your business and look forward to serving you in the future.

National Dodge Chrysler Jeep Ram responded

Dear deborahreichenbach58, Thank you so much for sharing your positive feedback with us! We're delighted to hear that you've had an awesome experience with our service team. Providing exceptional service and promptly addressing any needs you may have is our top priority. We're thrilled that our team has been able to assist you effectively and meet your expectations. If there's anything else we can do for you or if you have any further questions, please feel free to reach out to us at (910) 347-3777. We're here to help and ensure your vehicle needs are taken care of. We appreciate your support and trust in our dealership. It's our pleasure to serve you, and we look forward to continuing to provide you with outstanding service in the future.

National Dodge Chrysler Jeep Ram responded

Dear Kenyonbrandy20, Thank you for taking the time to share your fantastic experience with our dealership. We greatly appreciate your kind words and your trust in us. We are delighted to hear that you had an amazing experience with us. Providing excellent customer service and ensuring that our customers have a smooth and efficient experience is our top priority. We are thrilled to know that our team was able to assist you quickly and that they took the time to explain everything thoroughly. Your satisfaction means the world to us, and we're glad we were able to meet your expectations. We take great pride in being recognized as the best dealership you've ever been to. It's incredibly rewarding to receive such positive feedback and to know that our efforts to deliver outstanding service are appreciated. We will continue to strive for excellence and maintain the high standards that have earned us your praise. Thank you once again for choosing our dealership and for sharing your positive experience. We look forward to serving you again in the future and providing you with more exceptional service.