National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Dear Tammieannon, We sincerely appreciate you taking the time to share your feedback about your recent experience with National Automotive Group. Your opinion is invaluable to us, and we are delighted to hear that Axel provided you with excellent service. Axel is an integral part of our team, and we're pleased to learn that he went above and beyond to assist you in finding the best value for your old automobile while meeting your payment target. Customer satisfaction is our top priority, and feedback like yours reaffirms our commitment to delivering exceptional service. If you have any further comments or suggestions on how we can improve, please don't hesitate to share them with us. We are constantly striving to enhance our services to meet and exceed our customers' expectations. Once again, thank you for choosing National Automotive Group. We look forward to serving you in the future and hope to continue exceeding your automotive needs.

National Dodge Chrysler Jeep Ram responded

Dear Bob Steele, Thank you for taking the time to share your feedback regarding your recent visit to National Dodge's service department. We are thrilled to hear about your positive experience and appreciate your kind words. At National Automotive Group, we take great pride in our commitment to providing exceptional service, and it's wonderful to hear that our service department met your expectations. Our professional staff is dedicated to going above and beyond to assist our valued customers, and your feedback serves as a testament to their hard work and dedication. We understand that having your vehicle serviced can sometimes be an inconvenience, and our team's efforts to make your stay as pleasant as possible are indicative of our customer-centric approach. We will be sure to pass your compliments along to the service department staff, as they will be delighted to hear about the impact they've had on your experience. If you ever have any further feedback or need assistance with your automotive needs in the future, please don't hesitate to reach out. Your satisfaction is our ultimate goal, and we're here to assist you every step of the way. Once again, thank you for choosing National Automotive Group for your service needs. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Dear AYKILLAH, Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that your visits to our establishment have consistently been pleasurable, from the moment you're greeted to the time you complete your transaction. It's truly heartwarming to know that our efforts to create a welcoming and memorable experience for our customers are being noticed and appreciated. Your kind words reaffirm our commitment to providing exceptional customer service and making every interaction meaningful. We value your continued support and loyalty. If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out. We look forward to serving you again and continuing to make you feel valued on every visit. Thank you for choosing us as your automotive destination!

National Dodge Chrysler Jeep Ram responded

Dear AJOHNSO511, Thank you so much for taking the time to share your positive experience at National Automotive Group! We are thrilled to hear that Jessica provided you with amazing service and helped you find the perfect truck for your family. Jessica is indeed a valuable member of our team, known for her dedication and expertise in assisting our customers. Your kind words serve as a testament to her commitment to ensuring our customers have a seamless and enjoyable car-buying experience. We truly appreciate your recommendation and your trust in National Automotive Group. We are committed to delivering exceptional service and helping our customers find the right vehicles that meet their needs. If you ever have any more questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you and your family again in the future. Thank you for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Dear richungard, Thank you for taking the time to share your feedback with us. We're delighted to hear about your positive experience with Gabby during the ordering process. Providing a professional and top-notch customer experience is our priority, and it's wonderful to know that Gabby exceeded your expectations. We're proud to have Gabby as part of our sales team, and we'll make sure to pass along your kind words to her. Your feedback motivates us to continue delivering the best service to all of our customers. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We're here to ensure your satisfaction throughout your entire ownership experience. Thank you for choosing us, and we look forward to serving you again.

National Dodge Chrysler Jeep Ram responded

Dear clh_luxflooring, Thank you for taking the time to share your positive experience with us at the National Automotive Group. We're thrilled to hear that you had a great visit and were pleased with the service provided. Our team is dedicated to delivering top-notch service, and we're delighted that your oil change and tire rotation went smoothly. It's wonderful to know that you found our loaner car option convenient and that our service was timely. We understand the importance of minimizing inconvenience for our customers, and we're pleased that this aspect of your experience met your expectations. Your kind words and positive feedback are truly appreciated. We value your trust in our services and look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us. Thank you once again for choosing National Automotive Group for your automotive needs. We're here to provide excellent service every step of the way.

National Dodge Chrysler Jeep Ram responded

Dear motorradmark, Thank you for taking the time to leave a review and share your recent experience with us. We truly appreciate your feedback, as it helps us improve our services and provide a better experience for our valued customers. We apologize for the inconvenience you experienced due to the previous mechanic mistake regarding the over-tightened oil plug. We understand how frustrating such issues can be, and we're grateful for your patience and understanding in allowing us the opportunity to make things right. Our team takes pride in their work, and we're pleased to hear that we were able to rectify the situation and resolve the issue to your satisfaction. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service. If you have any further concerns or need any assistance in the future, please don't hesitate to reach out to us. We value your business and look forward to serving you again in the future. Thank you once again for your feedback and for choosing us for your automotive needs.

National Dodge Chrysler Jeep Ram responded

Dear bishop88789, Thank you for taking the time to leave such a positive review! We're thrilled to hear about your recent experience at our dealership regarding the recall service. Our goal is to make every visit as convenient and efficient as possible, and we're delighted to know that you were in and out quickly. It's always fantastic to receive compliments about our team members, and we'll be sure to pass your kind words on to Kitrell. Providing exceptional service is a priority for us, and we're fortunate to have dedicated individuals like Kitrell on our team who consistently go above and beyond to meet our customers' needs. Your feedback is greatly appreciated, and we want you to know that we're here to assist you with any future automotive needs you may have. If there's anything else we can do to enhance your experience with us, please don't hesitate to reach out. Once again, thank you for choosing us for your recall service, and we look forward to serving you in the future.

National Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your wonderful experience with us! We are incredibly grateful for your kind words and thrilled to know that your interactions with our team at National Automotive Group left such a positive impression. It brings us immense joy to hear that our salesman, manager, and financier provided you with a spectacular experience. Our team takes great pride in their knowledge and attentiveness, and we're delighted that they were able to assist you and make you feel valued throughout the process. We believe in creating a warm and welcoming environment for all our customers, and we're thrilled to hear that your wife and grandson were made to feel like family. Involving everyone, including the young ones, in the process is important to us, and we're glad that they were made to feel a part of it. Your satisfaction is our ultimate reward, and we're honored to have earned your trust and appreciation. We will make sure to pass along your compliments to our team, as positive feedback like yours motivates us to continue delivering exceptional service. If there's anything else we can do to enhance your experience or if you have any further automotive needs, please don't hesitate to reach out. We are always here to assist you and your family. Once again, thank you for choosing National Automotive Group. We feel blessed to have had the opportunity to serve you and look forward to welcoming you back in the future!

National Dodge Chrysler Jeep Ram responded

Dear JanniaTheCoach, Thank you so much for taking the time to share your positive review! We are absolutely thrilled to hear that you had a great experience with our service and that our staff left such a positive impression on you. Creating a welcoming environment and providing excellent customer service are top priorities for us, so we're delighted to know that you found our service to be great. It's fantastic to hear that our staff was polite, accommodating, and willing to work with you to meet your needs. We take pride in having an awesome team that is dedicated to delivering exceptional experiences to our customers. Your feedback is greatly appreciated, as it encourages us to continue providing the best service possible and maintaining the high standards we strive for. We will make sure to share your kind words with our staff members and commend them for their outstanding work. Once again, thank you for choosing our services and for your positive review. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!