
National Dodge Chrysler Jeep Ram
Jacksonville, NC
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835 Reviews of National Dodge Chrysler Jeep Ram
Excellent! Excellent Customer Service! I went in as I was looking to purchase a family car with more space and room. From the beginning we were greeted by Hadi a Excellent Customer Service! I went in as I was looking to purchase a family car with more space and room. From the beginning we were greeted by Hadi and he was outstanding from start to finish. He went above and beyond and exceeded all expectations. Even after I left and wanted to schedule an upgrade on the 2019 Grand Cherokee he assisted and took care of us. Highly recommend if you’re looking for a great deal and great customer service. Once again thank you Hadi we appreciate your excellent customer service. More
2nd car from them. Always great salesman. We were so nervous about trading in our car but Devon Graham sold us our new car, and we have no regrets or complaints. He is absolutely amazing and m We were so nervous about trading in our car but Devon Graham sold us our new car, and we have no regrets or complaints. He is absolutely amazing and made the whole process comfortable and got us the best deal possible! He was professional and knowledgeable so you know you could trust him, however he was personable enough to where you felt comfortable and not on your toes the whole time there. There’s a reason he keeps getting top salesman plaques on his wall! If you are interested in a new/used car but don’t know where to start, I highly suggest at least giving him a call or going down there and asking for him. He will never push something on you that you don’t want or need. More
Purchased 2019 300C, special order. Service since 2005 on RAM 3500 dually purchased @national and 2010 300C. Darrell as service writer has been excellent. Repairs were efficiently and Service since 2005 on RAM 3500 dually purchased @national and 2010 300C. Darrell as service writer has been excellent. Repairs were efficiently and effectively completed. Communicted when there may be a delay in completing service as planned. All staff have always been pleasant and friendly. Jeffrey has been a pleasure to work with. Listened to each of our desires in what we wanted in a vehicle. Never felt pressured on decisions or our questions. Thanks to all. More
LOSER SALESMAN CONSTANTLY CALL EVERY DAY TO MAKE YOUR VEHICLE IS ACTUALLY GETTING WHATEVER YOU WANT DONE TO IT DONE SO YOU CAN TAKE IT HOME AFTER PURCHASE, FOUND TH CONSTANTLY CALL EVERY DAY TO MAKE YOUR VEHICLE IS ACTUALLY GETTING WHATEVER YOU WANT DONE TO IT DONE SO YOU CAN TAKE IT HOME AFTER PURCHASE, FOUND THIS OUT THE HARD WAY AFTER SALESMAN QUIT THE DAY AFTER CASH PURCHASE OF A 2019 RAM More
Traded in my 2014 Town & Country for a 2018 Journey Great customer service! Mike Foye and Shawn DeBakey we're awesome! I explained to Mike what I was looking for, he understood exactly! Shawn was ver Great customer service! Mike Foye and Shawn DeBakey we're awesome! I explained to Mike what I was looking for, he understood exactly! Shawn was very knowledgeable and professional, explaining everything about the Journey to me. He worked up all the paperwork and got me into the Journey quickly! Great experience! This was my 3rd purchase from National, I will only buy from National! Thanks guys! More
Best Experience Ever Chris made the whole buying car experience enjoyable. I didn't want to purchase new car but my wife needed a change. Chris listened to her needs and w Chris made the whole buying car experience enjoyable. I didn't want to purchase new car but my wife needed a change. Chris listened to her needs and wants and worked to get exactly what she was looking for. I would highly recommend him. More
Very good Good morning, my husband Glenn and I had stopped at two other dealerships before coming to yours. Our experiences at those dealerships were not pleas Good morning, my husband Glenn and I had stopped at two other dealerships before coming to yours. Our experiences at those dealerships were not pleasant ones.But that’s okay because stopping in at yours was certainly very different. We were pleasantly greeted by your sales representative Mr. Bob Reilly. He was very patient, kind and helpful. After looking at a few suvs we test drove the 2019 Jeep Trail Wing and both enjoyed it so much we purchased the vehicle. Thank again for the wonderful experience, Glenn and Sharon Hall More
Best Sales Associate I recently made the decision to trade my 2015 Wrangler for a 2019 Durango. From the first call into the dealership to the signing of my final paperwor I recently made the decision to trade my 2015 Wrangler for a 2019 Durango. From the first call into the dealership to the signing of my final paperwork, I had the opportunity to work with Devon. He is by far the best, most honest, “get it done” and get me what I wanted sales associate I’ve ever had the pleasure to do business with. I would recommend the dealership and highly recommend Devon as your sales associate! More
Great experience We were just treated like we were family! Our experience with National was just great! Would recommend to anyone looking for a vehicle! Will be back! We were just treated like we were family! Our experience with National was just great! Would recommend to anyone looking for a vehicle! Will be back! More
Customer service Had my car for 4 days and still have not call me to let me know what is wrong. I told them it was the park sensor. The car won’t start because sensor Had my car for 4 days and still have not call me to let me know what is wrong. I told them it was the park sensor. The car won’t start because sensor is not registering that the is in park. Four days I have been without my car. So now I have to find another Dodge dealership because this the last time for National Dodge, I have been a customer for over 35 years. I bought at least four vehicles there. They need to get Mike back because I never had these problems before he retired. My car is still there. Now it Friday at 1800 no vehicle for the weekend. More