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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
835 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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835 Reviews of National Dodge Chrysler Jeep Ram

March 19, 2019

Excellent! Excellent Customer Service! I went in as I was looking to purchase a family car with more space and room. From the beginning we were greeted by Hadi a More

by Pabloj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi, Lorenzo McNeal
Mar 22, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and so happy to hear about your pleasant buying experience. Your comments will be shared with Hadi and our entire Management Staff. We look forward to seeing you and welcome the opportunity to be of service to you.

March 16, 2019

2nd car from them. Always great salesman. We were so nervous about trading in our car but Devon Graham sold us our new car, and we have no regrets or complaints. He is absolutely amazing and m More

by MichaelaLeeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Graham
Mar 22, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for taking the time to provide feedback. So glad to hear about your pleasant buying experience. Your comments will be shared with Devon and our entire management staff. Look forward to seeing you and welcome the opportunity to be of service to you.

March 12, 2019

Purchased 2019 300C, special order. Service since 2005 on RAM 3500 dually purchased @national and 2010 300C. Darrell as service writer has been excellent. Repairs were efficiently and More

by Mr. D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hines, Darrell Graham, Jeffrey Harper
Mar 13, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback Mr. D. Your comments will be shared with Darrell, Jeff, and our entire Management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

March 08, 2019

LOSER SALESMAN CONSTANTLY CALL EVERY DAY TO MAKE YOUR VEHICLE IS ACTUALLY GETTING WHATEVER YOU WANT DONE TO IT DONE SO YOU CAN TAKE IT HOME AFTER PURCHASE, FOUND TH More

by pappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Perez worst salesman ever, Lorenzo McNeal, Mike Foye
Mar 12, 2019 -

National Dodge Chrysler Jeep Ram responded

Really sorry that we failed to meet your expectations due to your Sales Consultant no longer being employed with our dealership. Rest assured that we value your patronage and will personally assign you a long time Consultant to serve as your representative. I can't tell from this review who you are. If you would be so kind as to send me a quick email to dave@nationaldodge.com, you will be contacted with an offer to serve as your future representative. Again, we thank you for your business and welcome the opportunity to be of assistance to you.

March 04, 2019

Traded in my 2014 Town & Country for a 2018 Journey Great customer service! Mike Foye and Shawn DeBakey we're awesome! I explained to Mike what I was looking for, he understood exactly! Shawn was ver More

by journey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foye, Shawn Debakey
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Shawn, Mike, and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

March 02, 2019

Best Experience Ever Chris made the whole buying car experience enjoyable. I didn't want to purchase new car but my wife needed a change. Chris listened to her needs and w More

by JoeyDiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Weaver
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Chris and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

February 28, 2019

Very good Good morning, my husband Glenn and I had stopped at two other dealerships before coming to yours. Our experiences at those dealerships were not pleas More

by G S Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia, Lorenzo McNeal, Bob Reilly
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Bob and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

February 28, 2019

Best Sales Associate I recently made the decision to trade my 2015 Wrangler for a 2019 Durango. From the first call into the dealership to the signing of my final paperwor More

by Crystal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Devon and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

February 27, 2019

Great experience We were just treated like we were family! Our experience with National was just great! Would recommend to anyone looking for a vehicle! Will be back! More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Mike Foye, Michael Sullivan
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Don and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

February 22, 2019

Customer service Had my car for 4 days and still have not call me to let me know what is wrong. I told them it was the park sensor. The car won’t start because sensor More

by Bodybymikeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Duncan
Feb 25, 2019 -

National Dodge Chrysler Jeep Ram responded

Checked with our Service Manager who informs me that your vehicle arrived here unexpectedly on Wednesday after being towed into our dealership. Your vehicle was diagnosed on Friday and when we informed you of our diagnosis, you disagreed with our diagnosis so no work was done. For information, if we perform work as a result of our diagnosis and it does not correct the problem, we do not charge for the work. If we simply perform work as directed by our customer and it doesn't correct the problem, we do charge for the labor. Strongly recommend describing the problem and symptoms you are having with your vehicle and letting the ASE Certified Technician determine the cause and correction. We appreciate and value your patronage and welcome the opportunity to be of service to you. Please feel free to contact our Service Manager, Cleve Meadows if we may be of further assistance.

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