National Dodge Chrysler Jeep Ram

No other dealership around than National Dodge! My husband and I have only dealt with National Dodge in Jacksonville when it comes to purchasing vehicles. We have been very loyal customers because o My husband and I have only dealt with National Dodge in Jacksonville when it comes to purchasing vehicles. We have been very loyal customers because of their exceptional customer service, very friendly staff and management. Kudos to Darrell Graham in the Service Dept. who always provides great and friendly customer service! More

Oil Change Darrell has always made sure my oil change experience with National Dodge is wonderful! He knows exactly what to do when it comes to my Acura, and I t Darrell has always made sure my oil change experience with National Dodge is wonderful! He knows exactly what to do when it comes to my Acura, and I truly appreciate his diligence on making sure to do the oild change probably and to reset the oil life! Amazing customer service from Darrell! More

Grate truck buy experience I have been buying vehicle's form National Dodge for years. I have never been disappointed with the dealership staff at National Dodge. The Staff goes I have been buying vehicle's form National Dodge for years. I have never been disappointed with the dealership staff at National Dodge. The Staff goes out of their way to make sure your buying experience is the best it can be. I would recommend National Dodge to anyone looking to buy a car or truck without hesitation. . More

Buying the truck was 1 thing, service dept sucks My situation was not a easy deal, so they worked with me to get me into the vehicle that I wanted. Jeff kept in contact with me through the whole proc My situation was not a easy deal, so they worked with me to get me into the vehicle that I wanted. Jeff kept in contact with me through the whole process. Chris did a great job of getting me the financing that I could afford. From day 1, I told them what I wanted and Jeff delivered. Lorenzo got me in an out quick with all the paperwork. I drove a hr and half to get there, will definitely do it again when the time comes for another truck. 1/8/2018 Service department is very lacking in communication, organization, and skills. Had the truck in on 11/16/17 for a door ding and wind noise problem, 9am appt, at 11 they said the dent guy wasn’t gonna be there and at 1 they said they had to order a part to fix the wind noise, control head for the hvac. 2 weeks went by, no call from Avery, I called and finally got another appt when all was suppose to be fixed 12/19 at 8am. Arrived and was told that the hvac was fixed in 45 min. Waited on the dent guy to show up 10:30, he fixed the dent. Finally got to leave at 1130 to find that the hvac problem was not fixed and no new parts had been installed, even though they said it was. Called back and of course they would not return a call like they said they would. Finally took it to another dealership on 12/27, 45 minutes there, problem was diagnosed correctly, part ordered and will be fixed this Thursday. More

Purchased used I was looking for a used car for weeks and happily decided to purchsse from the dealership I've dealt with before. Great overall experience. I was looking for a used car for weeks and happily decided to purchsse from the dealership I've dealt with before. Great overall experience. More

remote start on truck this is my 4th ram laramie and all had remote start this one did not i just assumed it it did when i purchased it, i would not have purchased it if i this is my 4th ram laramie and all had remote start this one did not i just assumed it it did when i purchased it, i would not have purchased it if i had known i guess it was my mistake but i called mr hines and he told me if i would have driven the truck i would have had known it didn't have it. he said he would call me back about the price for putting on remote start, i never heard from him or anyone else, i am extremely disappointed about my truck, i thought all ram laramie that cost $54,00 would have had it on it, please let mr brown read this, More

Service Much Better Than Expected Received notification from Chrysler Corporation that my 2008 Durango was due to 5 year inspection, required to keep warranty in tact. Called yesterday Received notification from Chrysler Corporation that my 2008 Durango was due to 5 year inspection, required to keep warranty in tact. Called yesterday, spoke with Cleve the Service Manager who told me to bring it in after lunch the next day and it wouldn't take long. Arrived at 1:00 PM, checked in with Darrell Graham. Within 10 minutes, Darrell had assigned my vehicle to a technician who pulled it into the shop. To make a long story short, I was gone by 1:45. Thanks Cleve and Darrell for the great service. More

Always very helpful, This viisit was for our motorhome. Darrell is always very helpful and keeps us up to date on our service being done. The other employees were helpful This viisit was for our motorhome. Darrell is always very helpful and keeps us up to date on our service being done. The other employees were helpful and polite too. More

Excellent Experience! National Dodge gets our business every time! The kind and knowledgeable staff at National Dodge provides excellent customer and product service and m National Dodge gets our business every time! The kind and knowledgeable staff at National Dodge provides excellent customer and product service and makes buying a vehicle such an enjoyable experience. Thank you all, again, for providing us THE best Christmas present EVER! More

Routine oil change Darrell was able to schedule my routine oil change (and recall fix) for the following morning. He is both professional and friendly, always greeting m Darrell was able to schedule my routine oil change (and recall fix) for the following morning. He is both professional and friendly, always greeting me by name. I also took advantage of the free shuttle that dropped me off at home and then retuned to pick me up when my vehicle was ready. More