National Dodge Chrysler Jeep Ram
Jacksonville, NC
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869 Reviews of National Dodge Chrysler Jeep Ram
The best buting experience Once I picked the car we wanted Matt and National made it possible for me and my family. They went the extra mile for us and made the whole experience Once I picked the car we wanted Matt and National made it possible for me and my family. They went the extra mile for us and made the whole experience, one that we look foward to repeat in the near future! More
Very satisfied Mr Riles was knowledgeable and, courteous. He was very responsive to our goals and had ready answers and suggestions when we hadn't found quite what w Mr Riles was knowledgeable and, courteous. He was very responsive to our goals and had ready answers and suggestions when we hadn't found quite what we where looking for. When we had made a selection, he provided what we deemed a fair and reasonable offer and the deal was made. We are very happy with our purchase and the attention and services Mr Riles provided. More
Great service Bought a brand new Pacifica from Reggie. Very helpful, nice, laided back guy. Got a fair price with no hassle. Can't hope for anything more when you'r Bought a brand new Pacifica from Reggie. Very helpful, nice, laided back guy. Got a fair price with no hassle. Can't hope for anything more when you're buying a new vehicle. Good selection of SRT and Hellcat models as well (if you like to day dream about what you really want while you're buying a minivan). Thanks National and Reggie! More
Oil change and tire rotation Roxanne did a great job when I brought my vehicle in and was very helpful by explaining all of the service options. She was very professional and poli Roxanne did a great job when I brought my vehicle in and was very helpful by explaining all of the service options. She was very professional and polite. More
Major Repair Darrell received my vehicle and listened carefully while I explained the problem. He kept me apprised of the progress on my vehicle so I wasn't left w Darrell received my vehicle and listened carefully while I explained the problem. He kept me apprised of the progress on my vehicle so I wasn't left wondering. To my surprise he was able to get the parts faster than he had anticipated and his crew finished with my car in one day instead of two. More
Oil Change/tire rotation Roxanne waited on me today. She was prompt, courteous and professional in her appearance and actions in seeing my work was done correctly. The owner s Roxanne waited on me today. She was prompt, courteous and professional in her appearance and actions in seeing my work was done correctly. The owner should be proud of his service staff, they have always performed the task required by me. More
Purchase of Vehicle This was my first time ever purchasing a vehicle. We visited the lot and talked to Jeff 2x and he knew we weren't interested in buying at that time, h This was my first time ever purchasing a vehicle. We visited the lot and talked to Jeff 2x and he knew we weren't interested in buying at that time, however he answered all our questions and when he got busy, other staff stepped into help. One Friday afternoon we randomly decided to go back, and ultimately purchased our vehicle. We had been to almost ever dealership in town, scoping out other vehicles and the customer service and willingness to work with the customer is why we came back. And also my new Durango is pretty awesome! More
Chris Zinicola went out of his way to make me happy. I have been dealing with National Volkswagon / Subaru, for over 3 years. I have never been mistreated nor have I been unhappy at anytime when dealing I have been dealing with National Volkswagon / Subaru, for over 3 years. I have never been mistreated nor have I been unhappy at anytime when dealing with the service department. In the past I have been treated not so good from other dealers , they acted like they didn't want my business, so , I took my business to another dealer that cared to help me and that was National VW, in Jacksonville North Carolina. More
Successful service appointment I got a front wheel alignment and a fuel injection system cleaning done here today, and overall I am very happy with the experience. My vehicle runs n I got a front wheel alignment and a fuel injection system cleaning done here today, and overall I am very happy with the experience. My vehicle runs noticibly smoother after the cleaning, and my steering feels much better. The only complaint I have is with the fact that the alignment was still not straight when I first picked up the vehicle, and I had to take it right back and spend more of my day without a car. That said, Darrell Graham, the service representative, was extremely helpful and polite when I returned and took it right back inside for the technician to fix, with no additional paperwork. I have purchased vehicles from this dealership as well as gotten them all serviced over the past several years, and this is an overall great establishment. More
Service Dept: Oil Change OMG!!! National Dodge Service Dept has done a complete 180 degree turn for the BEST! My Oil change and tire rotation took only 40 min!!! I Love thei OMG!!! National Dodge Service Dept has done a complete 180 degree turn for the BEST! My Oil change and tire rotation took only 40 min!!! I Love their product and now I can count on reliable and quick service too?!! I dealt with Roxanne (1st time meeting her) and she assured me a 45 min turn around! I only hope they can keep up this great service! No more 4 hour oil changes please!!! Thank You So Much!! More

