Neil Huffman Subaru
Louisville, KY
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108 Reviews of Neil Huffman Subaru
This is where you want to buy a car! Easy access, considerate and timely service, clear and understandable information and a very satisfying product. Call Randy Sims???? you won't be disa Easy access, considerate and timely service, clear and understandable information and a very satisfying product. Call Randy Sims???? you won't be disappointed! The real deal. More
Best car buying experience so far. Bought my first Subaru from Leilani Beeler, definitely would recommend anyone to ask for her. She was great at helping me find a car and getting the b Bought my first Subaru from Leilani Beeler, definitely would recommend anyone to ask for her. She was great at helping me find a car and getting the best deal possible! More
My first of many Subaru experiences. We stopped in on a Sunday afternoon just to look. Tracey made it so simple. He was knowledgeable without being overwhelming. We wanted to think about We stopped in on a Sunday afternoon just to look. Tracey made it so simple. He was knowledgeable without being overwhelming. We wanted to think about it over dinner but had pretty much made our decision. The trip back on Monday was effortless and first of many to come as a new Subaru owner! More
2016 outback premium tungsten The best car dealer EVER! Super friendly people, no hassle! Dealt with Terry and Robin...made me feel welcomed and in a pressure free zone! It's my fi The best car dealer EVER! Super friendly people, no hassle! Dealt with Terry and Robin...made me feel welcomed and in a pressure free zone! It's my first Subaru! I recommend this dealership above all in town! Great customer service too! Thanks for everything, I will be back! More
A good experience in buying a new car. It's rare to "enjoy" going to a car dealer but I can say I was fortunate to have such an experience at the Neil Huffman Subaru Dealership in Lpuisvill It's rare to "enjoy" going to a car dealer but I can say I was fortunate to have such an experience at the Neil Huffman Subaru Dealership in Lpuisville. From the time I walked in to signing the paperwork, the salesperson, the supervisor of their sales team, and their business manager were professional and friendly. Any and all requests or questions I had were answered quickly and friendly. I.e.-did the vehicle being purchased have a recall for the Takata airbags having defects,? they checked into it to assure me it was not equipped with them. Post sales I was contacted to inquire how the auto was in my opinion and that if anything in information or assistance was needed, to call them. I had totally vetted the desired auto on line via Consumer Reort and other dealer sites, and auto reviews including Kelly Bluebook for trade in values. All cincerns, accurately were supported at the deal ship. I will suggest friends to check out Neil Huffman Subaru if they are looking for a Honest and enjoyable car dealer More
Great buying experience Bought my new Outback from Neil Huffman Subaru this week thanks to my wonderful salesman, Randy Sims. This is my 4th Subaru and Randy is the most know Bought my new Outback from Neil Huffman Subaru this week thanks to my wonderful salesman, Randy Sims. This is my 4th Subaru and Randy is the most knowledgeable person I have dealt with concerning the entire Subaru line. Randy helped to make the entire process enjoyable. Years ago I would not have recommended this dealership but what a change they have made! I will definitely look to Neil Huffman when I am ready for Subaru #5. Thanks, Randy. More
Excellent, stress-free experience purchasing a Subaru This is our second time purchasing at Neil Huffman. This time we added a Forester to go with our Outback. On both occasions, the sales staff has been This is our second time purchasing at Neil Huffman. This time we added a Forester to go with our Outback. On both occasions, the sales staff has been extremely well-informed and helpful in figuring out how our needs match up with the varying models. The personnel who deal with the details - pricing, financing, etc., have been transparent and helpful. Highly recommended! More
Best car buying experience ever! I made an Internet Inquiry via truecar.com and received a quick response. Katrina Bishop is the Internet Sales contact and she was very professional I made an Internet Inquiry via truecar.com and received a quick response. Katrina Bishop is the Internet Sales contact and she was very professional & knowledgeable. She introduced us to Ron Mayer upon arrival and he took great care of us. He was patient, answered our questions, and showed us several models. While we thought we wanted an Outback, we wanted to make sure. Ron exhibited kindness, friendliness, and he listened. Our needs were his focus as he wanted to ensure we were satisfied. He beat an offer that I received from another local Subaru dealer that I had visited the day before, and Neil Huffman had the vehicle in stock! All I can say is that this was the best new car buying experience we've ever had! More
Helpful Employees! I had a good overall experience at this dealership. They responded quickly to my internet request and we're professional throughout the entire process I had a good overall experience at this dealership. They responded quickly to my internet request and we're professional throughout the entire process. I'd recommend this dealership to everyone. More
Unhappy With Sales Staff and Service Like a lot of folks I got on truecar.com to check relative prices in area. I was contacted by the dealership through Katrina Bishop who claimed to be Like a lot of folks I got on truecar.com to check relative prices in area. I was contacted by the dealership through Katrina Bishop who claimed to be the Internet Sales Manager. When I called the dealership to check they said she was not the sales manager but just a salesman. I emailed her back and stated "Hey Katrina, I'm not trying to be rude but are you the primary Internet Sales Manager? If not is there someone above you? Thanks". Then I gave them an offer from another dealership to see if they could beat it. She never contacted me back. Almost like I had hurt her feelings. Anyway, I felt like I was dealing with children... Then another manager (who also looks about 20 yrs. old) contacts me and says they are sorry for the error and that Katrina is "transitioning" into sales manager. I mean if I have to research if someone is telling the truth about their position how the heck am I going to trust them to sell me a car. Pitiful More