Neil Huffman Subaru

Best Car Buying Experience As a woman I naturally expect to get taken advantage of when I am looking to buy a car, if I am not diligent to watch out for it. I worked with Angel As a woman I naturally expect to get taken advantage of when I am looking to buy a car, if I am not diligent to watch out for it. I worked with Angel Sanchez at Neil Huffman Subaru and felt as comfortable with him as I would my own brother. He made it possible for me to purchase a Ford Escape Titanium. This is a luxury vehicle and I would never have thought I could own something like that. I never felt rushed to make a decision. This was the first place I stopped when I finally got off the internet looking for cars and actually went to physically look at cars. There was no need to look anywhere else. More

Great dealership and amazing staff!! If you are looking for a great deal, you need to go to Neil Huffman Subaru! I shopped another local dealership but ended up at Neil Huffman. I am so If you are looking for a great deal, you need to go to Neil Huffman Subaru! I shopped another local dealership but ended up at Neil Huffman. I am so very thankful for their friendly staff. Angel Sanchez really treated us like friends not another sale. Thank you guys!! I love my new Subaru WRX!! More

Beware--you pay for services not performed I recently had my car break down on the side of the interstate. It was towed to neil huffman. I paid for and have a receipt that says they changed my I recently had my car break down on the side of the interstate. It was towed to neil huffman. I paid for and have a receipt that says they changed my ac compressor and s-belt. However no ac compressor was put on. More

Purchasing of a new Outback I drove to this dealership from about 120 miles after learning about this dealership. The trip was worth it. My salesperson, Randy Sims was knowledge I drove to this dealership from about 120 miles after learning about this dealership. The trip was worth it. My salesperson, Randy Sims was knowledgeable, courteous, professional in every way. He even met me half way to sign some paperwork and work with my schedule. More

My new Outback is wonderful It was time to get a car that would do what I needed it to do and upon recommendations of a Subaru, I was time to start looking. I always shop around It was time to get a car that would do what I needed it to do and upon recommendations of a Subaru, I was time to start looking. I always shop around and drove a car closer to where I lived and liked the outback very much. When it got closer to time to buy I contacted a few more dealerships. One stood out as friendly and very helpful, Neil Huffman Subaru. I spoke to Brooke and she answered my many questions and then made arrangements to go drive the car I would end up buying.. Leilani Conde was my sales person. She was friendly, and above all knowledgeable, and made me feel right at home. I would highly recommend this team and dealership. More

Rude and dishonest Called and originally spoke to Darren about a 2016 Outback. He spoke to sales manager named Issacs who said it wasn't ready. Darren assured me he woul Called and originally spoke to Darren about a 2016 Outback. He spoke to sales manager named Issacs who said it wasn't ready. Darren assured me he would call me two days later to let me know status and take a payment of $500 to hold the vehicle. He did not call so I made a call to the dealership and spoke with Bethany who also spoke to Mr Issacs and stated he said it would not be ready for two weeks. Again she swore to call me as soon as it was able to be sold and promised it would not be sold without me having the opportunity to hold it. I once again called the dealership 4 days later to check the status of the car and was abruptly told it was sold. I asked to speak to Mr Issacs to inquire what happened to cause them not to fulfill their twice made promise and ask why he misled me and two sales reps. He arrogantly cut me off and said " It sold! what the xxxx you want me to do about it?" I called to speak to someone at Huffman Headquarters and finally got someone who stated they would seek answers and call me back the necxt day. No surprise, they didn't call. Rude Liars all the way around! PATHETIC!!!!!!!!! More

Great experience My wife and I just bought a 2017 Forester (our 3rd; our 5thb Subaru) at Huffman and are very pleased with the experience. Randy Sims helped us find e My wife and I just bought a 2017 Forester (our 3rd; our 5thb Subaru) at Huffman and are very pleased with the experience. Randy Sims helped us find exactly the specific model we wanted with the requested color and build. Randy was very patient with us and went over all the details explaining the various features in good detail. More

New vehicle purchase with rear bumper flaw. I purchased a new vehicle through sales lady robin at subaru and she rates a 5. My vehicle has a reat bumper defect. This should have been known prior I purchased a new vehicle through sales lady robin at subaru and she rates a 5. My vehicle has a reat bumper defect. This should have been known prior to my purchase which will be fixed on tuesday. More

Thank you Ms. Beeler This is my 10th time buying a new vehicle. My experience with Neil Huffman Subaru with the help of Ms. Leilani Beeler by so far the best. This is my 10th time buying a new vehicle. My experience with Neil Huffman Subaru with the help of Ms. Leilani Beeler by so far the best. More

Failure to communicate correct prices of services performed Brouight my 1995 Subaru Legacy in for a basic oil change and a alignment check. I was told 33.00 for oil change on phone and when I brought the car in Brouight my 1995 Subaru Legacy in for a basic oil change and a alignment check. I was told 33.00 for oil change on phone and when I brought the car in. I also had a7.50 off coupon which was presented at service write up. Somehow when they finished my car the oil change cost 36.00. The advisor said he gave me the the 7.50 off but he didn't he charged me a oil change price for a newer vehicle that takes synthetic. They have lost my business! they seem to be clueless on what to charge on oil changes on older vehicles. Second time this has happened ridiculous! They act like they don't prefer to service older subarus.I guess I should buy a new one so they can know the correct price to charge! More