Nelson Mazda Cool Springs

My case was unique. There was damage to the vehicle (scratch). The touch up was no better than I could do. I asked for a call from manager and never received it. I realize touch will not be a perfect m (scratch). The touch up was no better than I could do. I asked for a call from manager and never received it. I realize touch will not be a perfect match but I have made improvements on my own since manager did not call back. More

They went above and beyond to take care of my Mazda. I will definitely return if I have any issues with my car. Thank you. will definitely return if I have any issues with my car. Thank you. More

You all always make it a true pleasure to have a service done. Its the most painless experience I’ve ever had with all things cars. It’s clear, easy to understand, and we never feel pressured in to any addi done. Its the most painless experience I’ve ever had with all things cars. It’s clear, easy to understand, and we never feel pressured in to any additional services. You guys are the best! More

Ty was so welcoming, took the time to listen to my needs & helped me find exactly what I wanted! Couldn’t have asked for a better experience! & helped me find exactly what I wanted! Couldn’t have asked for a better experience! More

Jeff was really great. Really knowledgeable and friendly. Also gave me a ride and picked me up from the mall. Much Appreciated. Thank you very much. Also gave me a ride and picked me up from the mall. Much Appreciated. Thank you very much. More

Only to happy to let you know that I was skeptical before going to a dealership, it has been reported that dealer are the most expensive..what you wouldn't know is that the people that work here at Nelson ma going to a dealership, it has been reported that dealer are the most expensive..what you wouldn't know is that the people that work here at Nelson mazda were very helpful to me..when I was told the bad news about my under shade mechanic damages I panic ,but I was put at ease with options give by christain, I applied for a loan and eventually got one, my other option was a used engine to replace the damaged one .they understand my plight and helped as much as they can, I appreciated all the help i was given...thank you Nelson mazda of Franklin TN.. More

This place is just absolutely wonderful! Everything is always so easy and not overly expensive! I strongly recommend bringing your Mazda here for work and maintenance! always so easy and not overly expensive! I strongly recommend bringing your Mazda here for work and maintenance! More

Friendly fast and helpful! Greeted immediately and tech spent a lot of time showing the new computer equipment before i left. Willgo back for sure spent a lot of time showing the new computer equipment before i left. Willgo back for sure More

Nelson Mazda is a very clean facility with helpful and courteous employees. The salesman were not the typical cookie cutter salesman. I liked the no haggle experience. courteous employees. The salesman were not the typical cookie cutter salesman. I liked the no haggle experience. More

Ty was great I'm in love with my 2013 Dodge Dart limited edition gt. she has some impressive get up and go in her. edition gt. she has some impressive get up and go in her. More