Nelson Mazda Cool Springs

Very easy process for my purchase.No high pressure haggling. Showroom was clean and full of professionals. I highly recommend this dealership. Will shop here again in the future. Thank you! haggling. Showroom was clean and full of professionals. I highly recommend this dealership. Will shop here again in the future. Thank you! More

Always fast, courteous and respectful- my lift and brakes were done there and all my synthetic oil changes! A great team that completely works with customer needs and expectations. were done there and all my synthetic oil changes! A great team that completely works with customer needs and expectations. More

Customer service was really good. Representative was very friendly and helpful. Servicing was done on time and they promptly informed us once it’s done. friendly and helpful. Servicing was done on time and they promptly informed us once it’s done. More

After years of service at the dealership i would never let anyone else work on my car. They will keep investigating until they find and fix the problem. let anyone else work on my car. They will keep investigating until they find and fix the problem. More

Very clean & tidy facility. Outstanding presentation of product here. Very easy interstate access. Staff seemed somewhat uninformed. Salesperson was eager without being oppressive. Overall good experience. product here. Very easy interstate access. Staff seemed somewhat uninformed. Salesperson was eager without being oppressive. Overall good experience. More

As always car was taken in on schedule, work completed quickly and correctly. No unnecessary services were pushed. Car was washed for free and charge was correct. New waiting area and refresh of sales quickly and correctly. No unnecessary services were pushed. Car was washed for free and charge was correct. New waiting area and refresh of sales area well done. More

Where were the masks? Would have been a perfect experience if employees were wearing masks —- especially those with customer contact. Only saw one employee (parts) wearing Would have been a perfect experience if employees were wearing masks —- especially those with customer contact. Only saw one employee (parts) wearing one. When questioned no one had an appropriate response. More

I'm a first time customer who booked an on-line appt for an oil change and tire rotation. The Service Manager checked me in and kept me apprised while my car was being serviced. In addition. I appreciated an oil change and tire rotation. The Service Manager checked me in and kept me apprised while my car was being serviced. In addition. I appreciated the comprehensive review of all of the other major systems of the car. I was in and out in less than hour and the complimentary car wash was a nice touch. More

Nelson Mazda was a pleasant surprise. Good people and good processes. A fair deal was offered up front. Facility was spotlessly clean. Overall...Very good. good processes. A fair deal was offered up front. Facility was spotlessly clean. Overall...Very good. More

I absolutely love Nelson Mazda of Cool Springs! They are professional, friendly and thorough! The environment is clean, bright and positive. I never mind going there for service! professional, friendly and thorough! The environment is clean, bright and positive. I never mind going there for service! More