Nelson Mazda Cool Springs

Great experience Excellent dealership with unique and less stressful business model. Tanner was thorough and professional in explaining all features of the model I was Excellent dealership with unique and less stressful business model. Tanner was thorough and professional in explaining all features of the model I was interested in. I would highly recommend the dealership. More

Great customer service in the service department. Having a video sent with the work being done and the undercarriage is a nice touch. The text updates are great also a video sent with the work being done and the undercarriage is a nice touch. The text updates are great also More

Very efficient…… Very quick getting things done on your car. Very pleasant people. I will go there again for sure. We should try them out! car. Very pleasant people. I will go there again for sure. We should try them out! More

We visited Nelson Mazda shortly after the F-3 tornado destroyed our home and a lot of our neighborhood in Mount Juliet. I owned a 2015 Mazda in Mount Juliet.. Our insurance totaled my car. I called Ne destroyed our home and a lot of our neighborhood in Mount Juliet. I owned a 2015 Mazda in Mount Juliet.. Our insurance totaled my car. I called Nelson Mazda and had the pleasure of speaking to Jordan. I explained the situation and asked if I could by to look at the new CX-9. We made an appointment with Jordan to come in that afternoon. He was so very helpful and worked with us on what we needed and able to provide a vehicle that match our wants as well as our budget. I was able to leave with a brand new 2020 CX-9 for only $50.00 more a month than my current payment. We really appreciate his willingness to help put us in a new vehicle and we will remain a customer for years to come! Mike and Barbara Shirley More

Service team was able to troubleshoot issue. Identified radial pull issue with one or more tires. Tried all remedies to make car safe to drive. radial pull issue with one or more tires. Tried all remedies to make car safe to drive. More

Very courteous employees. Anthony was patient and fabulous to work with. Great attitude! Even delivered my daughter’s jeep to our home. Exceptional service! Thank you! fabulous to work with. Great attitude! Even delivered my daughter’s jeep to our home. Exceptional service! Thank you! More

Enjoy the last Mazda we bought. So we went back to Nelson Mazda for another great deal and we received another great deal with a great sales rep. Nelson Mazda for another great deal and we received another great deal with a great sales rep. More

They're usually pretty good in the service dept. This visit was for trivial things. Unfortunately one of the problems still exists: the hood release cable still comes loose every time I pop the hood. visit was for trivial things. Unfortunately one of the problems still exists: the hood release cable still comes loose every time I pop the hood. More

mazda We received an overall coverage on the car we were interested. We were not pressured very pleased with Phillip's knowledge of the car god bless you We received an overall coverage on the car we were interested. We were not pressured very pleased with Phillip's knowledge of the car god bless you More

stopped by to take care of flat tire. Great job, had a flat tire and was taken care of very fast. I had no previous appointment and just brought the car with small spear tire. Great job, had a flat tire and was taken care of very fast. I had no previous appointment and just brought the car with small spear tire. More