Nelson Mazda Cool Springs

Anthony N. was amazing ! I am in NC and he answered all of my questions and kept me in the loop even with the time difference. He was is a great asset to your business. Thanks Nelson Mazda !!! of my questions and kept me in the loop even with the time difference. He was is a great asset to your business. Thanks Nelson Mazda !!! More

This was the best experience I have ever had buying a car! The entire staff was so wonderful and so attentive to my every need. car! The entire staff was so wonderful and so attentive to my every need. More

Great dealership and service department. Dropped vehicle off for recall service and car was ready the next morning! Staff was knowledgeable and friendly, answered all my questions. off for recall service and car was ready the next morning! Staff was knowledgeable and friendly, answered all my questions. More

We had a multiple people helping us with the purchase process and everything worked out great. We chose a car that still had the shipping protective tape on it and they ran it through the system and got process and everything worked out great. We chose a car that still had the shipping protective tape on it and they ran it through the system and got it all cleaned up for us that day. More

Very fun vehicle and purchase! The Mazda I loved and wanted Chris made sure I got it vs having to downgrade to a lower priced vehicle! wanted Chris made sure I got it vs having to downgrade to a lower priced vehicle! More

Low-key and Helpful Service I arrived at Nelson Mazda after visiting Toyota of Cool Springs the day before and having a less-than-satisfying experience. You guys were helpful and I arrived at Nelson Mazda after visiting Toyota of Cool Springs the day before and having a less-than-satisfying experience. You guys were helpful and relaxed. Ron Mayfield took me on a test drive, making sure to point out features along the way and answer questions while VJ helped figure out financing and options once we were back in the showroom. You didn't end up having the 2019 CX5 I wanted in red, but you got it for me from another dealership and I was glad to be able to complete my purchase through Nelson. I also traded in my used Rav4, and you gave me a fair price and the process was relatively painless. Thank you! More

Always great staff in service department. Love the tracking video and the care and attention provides at every visit. New waiting area is great too tracking video and the care and attention provides at every visit. New waiting area is great too More

I hesitate to recommend. I have a complicated story which I will tell you ended in my leasing a vehicle. However the lack of communication through the entire process (5 days) was exhausting. Culminating in m I will tell you ended in my leasing a vehicle. However the lack of communication through the entire process (5 days) was exhausting. Culminating in more effort on my part to compete paperwork which was not properly generated on their end. Hopefully moving forward my service needs are met. More

Mazda is the best! Love the entire crew! They are so thorough in telling me everything they are doing and then make sure I am satisfied! thorough in telling me everything they are doing and then make sure I am satisfied! More

Great service from start to finish! Every stage of the process was handled professionally! I will recommend to others.! Thank you for the great experience! process was handled professionally! I will recommend to others.! Thank you for the great experience! More