Nelson Mazda Cool Springs

Great Experience Great friendly service! Easy and stress free purchase of a fantastic car! Andrew was helpful online prior to our visit to the dealership and after. Great friendly service! Easy and stress free purchase of a fantastic car! Andrew was helpful online prior to our visit to the dealership and after. More

Easy positive experience Levi was very helpful and easy to work with. We spotted the vehicle online and hoped when we saw it in person it would be as represented. A few hours Levi was very helpful and easy to work with. We spotted the vehicle online and hoped when we saw it in person it would be as represented. A few hours later we drove it home. This was a positive auto buying experience for us, and we appreciate Levi’s professionalism and assistance! More

Amazing. Easy. Fun. I am 26, and this is the third car I have purchased. This has by far been the best experience I have ever had buying a car. Levi was very helpful, per I am 26, and this is the third car I have purchased. This has by far been the best experience I have ever had buying a car. Levi was very helpful, personable, and honest. He was also very funny, which is always appreciated when you are trying to not get too overwhelmed with all of the decisions that come with buying a car. I also worked with/spoke with Phil, Patrick, and VJ, who were also all very helpful and kind. I could tell from my experience there that Nelson Mazda’s business plan comes from a place of honesty and sincerity. I would recommend this dealership (and working with Levi specifically) to anyone looking to buy a car! More

Purchasing Used Vehicle Great experience and place to do business. Everyone friendly and no hassle experience a plus. Much better experience than I had a other dealer. Highly Great experience and place to do business. Everyone friendly and no hassle experience a plus. Much better experience than I had a other dealer. Highly recommended More

Excellent customer service Outstanding in all areas of sales and customer service. Will recommend and have recommended Mazda to family and friends. They set the standard in vehi Outstanding in all areas of sales and customer service. Will recommend and have recommended Mazda to family and friends. They set the standard in vehicle care . More

Mazda 3 purchase Fast courteous service despite working from a temporary sales office. Our sales person, Warner Jenkins went out of his way to thoroughly explain all f Fast courteous service despite working from a temporary sales office. Our sales person, Warner Jenkins went out of his way to thoroughly explain all features knowing it was our daughters first car. Warner was an absolute gentleman and a pleasure to deal with. More

Nelson Mazda truly embodies the stories of crooked dealers Perhaps one of the most arduous and unenjoyable car purchasing experiences I have ever had. While the young car salesman made every effort to improve Perhaps one of the most arduous and unenjoyable car purchasing experiences I have ever had. While the young car salesman made every effort to improve the transaction, he was continually stymied by the management. Simple business ethics and customer service are apparently concepts Nelson Mazda forbids. At multiple points information was conveyed that was misleading or in fact blatantly untrue. I implore you to privately inspect all vehicle purchased from this dealer. Bringing this up to the management resulted in a shrug and a sorry, thats just how it is. Nelson Mazda truly embodies the stories of crooked dealerships not only in my dealings with them, but as I was going through my own paperwork, I was able to overhear another more experienced salesman fleece a couple for over $1300 of unnecessary addons and "coverage" on their first car purchase. While the experience was incredibly ungracious, as final adieu after purchasing the vehicle their continued lack of customer respect and inattention to detail was further demonstrated by the 1/4 tank of gas, empty washer fluid, and empty coolant fluid I was pleasantly made aware of on my drive home. More

Great experience! Great people and a wonderful place to take my vehicle! I bought a used suburban from Nelson about a year ago...and I won’t take it anywhere else for s Great people and a wonderful place to take my vehicle! I bought a used suburban from Nelson about a year ago...and I won’t take it anywhere else for service! More

Guys did a great job , car came out great! They even gave us a loaner for the month we had to wait on our parts to come in. , car came out great! They even gave us a loaner for the month we had to wait on our parts to come in. More

Nelson Mazda made a believer out of me. My wife and I have bought a couple cars from Nelson over the years. In a moment of stupidity we bought a car at another dealership a few years ago th My wife and I have bought a couple cars from Nelson over the years. In a moment of stupidity we bought a car at another dealership a few years ago that turned out to be a disaster for us. We came back to Nelson and was reminded why we should have remained loyal. Chad Custer treated us with kindness and honesty. He was proactively working on our behalf to help us. My wife is now driving a Mazda 6 that she absolutely loves. We love Nelson and will never buy a car anywhere else again. More