Nelson Mazda Cool Springs

Customer service is so good At Nelson Mazda! I will always buy my car at Nelson Mazda.. The staff is friendly and they’ve simplified the process so car buying is really fun! I will always buy my car at Nelson Mazda.. The staff is friendly and they’ve simplified the process so car buying is really fun! More

Review of Dealership Everything was wonderful from start to finish. We felt very well taken care of by the staff & are grateful to Myresha for making our experience smooth Everything was wonderful from start to finish. We felt very well taken care of by the staff & are grateful to Myresha for making our experience smooth, stress free & enjoyable. We will definitely recommend Mazda of Cool Springs to our friends & family. More

Wonderful Service This is my 2nd purchase with Nelson Mazda. I worked with Ty who was amazing from start to finish! The entire team was awesome. I am so happy with m This is my 2nd purchase with Nelson Mazda. I worked with Ty who was amazing from start to finish! The entire team was awesome. I am so happy with my purchase and the level of service I received. More

Great service! The service team at Nelson Mazda is second to none. Thorough, courteous and inclusive. The video walk through with your technician is brilliant! I hig The service team at Nelson Mazda is second to none. Thorough, courteous and inclusive. The video walk through with your technician is brilliant! I highly recommend getting all your automotive service work done at Nelson Mazda. More

Great help searching for exact CPO I wanted Worked primarily with Levi Pervin and Andrew Marasco (and others throughout the process) to find a 2016 CX9 with mileage under 36000 that was a CPO. Worked primarily with Levi Pervin and Andrew Marasco (and others throughout the process) to find a 2016 CX9 with mileage under 36000 that was a CPO. They communicated frequently about the search and honed in on what i did and not not value in a used vehicle. Both gentlemen never tried to sell me on anything i didn't want and made the process easy and efficient. Ill be working with Nelson as long as I keep driving Mazdas. More

Awesome Team Myresha and Dave was very professional and friendly. They attune to my needs and made me feel comfortable not pressure like I have felt at other Deale Myresha and Dave was very professional and friendly. They attune to my needs and made me feel comfortable not pressure like I have felt at other Dealerships. I will send any customer who is looking for a Mazda or new vehicle to them. More

Fantastic service by Devin and the Nelson Mazda team! I called in to ask a question about my warranty. The team who would normally have fielded my question was busy but someone from the sales team took it I called in to ask a question about my warranty. The team who would normally have fielded my question was busy but someone from the sales team took it upon themselves to find the answers for me. Then they connected me to the service department to answer some technical questions I had... I happened to speak to Devin who was the most helpful. I walked him through a diagnosis I’d gotten from another shop in town and he asked if I’d come by and let him look at it because he didn’t think that solution sounded right. I did so and he ended up finding the problem and taking care of it at no charge. I was in and out in 90 minutes. I enjoyed the video explanation as well. First time I’ve ever left a car shop paying nothing and not upsold! I will be back. More

Air broken The service team got us in at our assigned time. They sent a video via text to show what they found to be the problem. They then came to talk about a The service team got us in at our assigned time. They sent a video via text to show what they found to be the problem. They then came to talk about a solution. Recommend highly. More

Chris Brown getting taken care of. I spend a bit more coming to the dealership but I feel no one is going to know my CX9 better than you guys . I always know that service is going to be I spend a bit more coming to the dealership but I feel no one is going to know my CX9 better than you guys . I always know that service is going to be spot on for my vehicle ! More

Too costly. Too costly, routine service and parts. Reliable, but pricey. Don't know who provided service 2 weeks ago, but I was too irritated to bother. Too costly, routine service and parts. Reliable, but pricey. Don't know who provided service 2 weeks ago, but I was too irritated to bother. More