Nelson Mazda Cool Springs

New to the Mazda family Great experience from start to finish and beyond! Never owned a Mazda before and bought a 2016 CX-5 GT. Very happy with the purchase and everyone at t Great experience from start to finish and beyond! Never owned a Mazda before and bought a 2016 CX-5 GT. Very happy with the purchase and everyone at the dealership has been extremely friendly and helpful. Excellent customer service from the team at Cool Springs, and I love driving my Mazda! It's a fun car and has everything I wanted! Would recommend 10 out of 10! More

Excellent experience Very accommodating ! Met my needs & respected my wishes ! Dave & Patrick could not have been nicer ! They were patient with & allowed me several visit Very accommodating ! Met my needs & respected my wishes ! Dave & Patrick could not have been nicer ! They were patient with & allowed me several visits & test drives More

Always Great Service Always great service at Nelson Mazda. I always get my car serviced at the best Mazda dealership in TN, Nelson Mazda. I recommend them highly. Always great service at Nelson Mazda. I always get my car serviced at the best Mazda dealership in TN, Nelson Mazda. I recommend them highly. More

Cool Springs Service I always experience professional, knowledgeable and courteous service provide when I take my Mazda in for service at Cool Springs. I wouldn't conside I always experience professional, knowledgeable and courteous service provide when I take my Mazda in for service at Cool Springs. I wouldn't consider taking my vehicles to any other dealership. More

Loyal CX5 Owner 3 years ago I leased a CX5. GT and liked it so much This year I bought the CX5 GT Reserve 2019. Avg gas mileage 32, and many improvements to quiet, v 3 years ago I leased a CX5. GT and liked it so much This year I bought the CX5 GT Reserve 2019. Avg gas mileage 32, and many improvements to quiet, vector steering, start button easier to find, very nice to drive, and electrical/lights true and helpful. Very responsive turbo 250 hp, and transmission tuned to me. I’m glad to have another CX5. More

Superior Service Great services, friendly staff, timely service. Mazda’s has given excellent service since we bought the car. Like the on line ability to make appoi Great services, friendly staff, timely service. Mazda’s has given excellent service since we bought the car. Like the on line ability to make appointments and message staff. More

Upgrade vehicle because of great sales and service I was able to upgrade from my Mazda 3 GT sooner than I thought. While servicing my 3 early one morning, Steve asked me if there was anything that he I was able to upgrade from my Mazda 3 GT sooner than I thought. While servicing my 3 early one morning, Steve asked me if there was anything that he could help me with and I mentioned that I was interested in a Signature 6. Being able to drive that car at around 7:30 in the morning is what sold me on the dealership, the service, and the car. I was seriously considering an Alfa Romeo but went with this car instead. I just returned from a trip where I was able to spend 5 days with an Alfa, and honestly, I prefer my Signature 6! More

2nd time I thought it was a fluke on 2016 when i bought my M3 but nooo it's true! Fast, friendly, knowgable, efficient honest and definitely worth my 25 minut I thought it was a fluke on 2016 when i bought my M3 but nooo it's true! Fast, friendly, knowgable, efficient honest and definitely worth my 25 minute drive from Bellevue. I am totally happy with my CX5 and the service from Nelson's staff. More

Easy in and out! Brought my car in for recall service. The service was completed quickly and additional regular check-ups were provided. I left feeling safe and totall Brought my car in for recall service. The service was completed quickly and additional regular check-ups were provided. I left feeling safe and totally trusting of the crew. Will definitely return should the need present itself. More

Leasing 2019 CX-9 Everyone was very nice and friendly. No one was pushy towards us and trying to close a sale. We’re super thankful to know that our car is the top rate Everyone was very nice and friendly. No one was pushy towards us and trying to close a sale. We’re super thankful to know that our car is the top rated in safety especially since our family is growing. Overall we are very pleased with our suv and experience. More