Nelson Mazda Cool Springs

Excellent service no pressure at all We came from Birmingham to purchase a car. The service they provided was top notch. No pressure sales and the whole team was very helpful. More like a We came from Birmingham to purchase a car. The service they provided was top notch. No pressure sales and the whole team was very helpful. More like a family. Definitely recommend Nelson Mazda. More

Car purchase Very good experience buying a nice used car..The sell was quick and efficient. Andrew was great to work with. Loved the no haggle process. Very good experience buying a nice used car..The sell was quick and efficient. Andrew was great to work with. Loved the no haggle process. More

Great Customer Service Felt welcomed when I entered the dealership. Levi met me and my financial advisor when we came in and was very attentative to what I wanted in a car. Felt welcomed when I entered the dealership. Levi met me and my financial advisor when we came in and was very attentative to what I wanted in a car. I felt no pressure nor any pushy salesperson tactic. I felt Levi and the dealership really wanted to help me and they did. I found the perfect car for me and at the right price!! More

Customer based conversation The process I went through at Nelson Mazda of Cool Springs could be summed up by saying that it revolved around the customer's needs. Cassie did a gre The process I went through at Nelson Mazda of Cool Springs could be summed up by saying that it revolved around the customer's needs. Cassie did a great job of basing the conversation on choosing the right vehicle at the right price. This made it easy to determine if the cars I had my eye on would be right, and often I would find myself realizing new things I did or didn't want in the vehicle I chose. Ended up driving off the lot with a vehicle I didn't have my eye on, but no other choice could have been the right one. I love my car and I'm proud of it, and I'm grateful for the Cool Springs Nelson Mazda team and Cassie for due diligence in making it all work. More

Integrity...it matters! I had been searching for a particular auto and decided to visit Nelson Mazda of Cool Springs to test drive after finding it online. Levi and I drove I had been searching for a particular auto and decided to visit Nelson Mazda of Cool Springs to test drive after finding it online. Levi and I drove the car and after reviewing their trade-in offer I decided to complete the purchase. Unfortunately, I realized over the next few days that the car was not a good fit. I asked Levi if I could test drive another vehicle on the lot and fell in love with it. Nelson Mazda happily honored their 7 day exchange policy and I now have the right car! The overall atmosphere at Nelson Mazda is low-pressure, and I’ve asked Levi to find a car for my wife. Highly recommend stopping here first when looking for your next car. More

Great experience Great dealership experience. Levi Pervin was knowledgeable, friendly, and straightforward. Cody worked on the deal as well and was friendly and profes Great dealership experience. Levi Pervin was knowledgeable, friendly, and straightforward. Cody worked on the deal as well and was friendly and professional. They made the process easy and without stress. More

Chaz will find what you are looking for I have been going to see Chaz for several years now whenever I need a new vehicle. Most recently I went in and my eyes were bigger than my wallet. Cha I have been going to see Chaz for several years now whenever I need a new vehicle. Most recently I went in and my eyes were bigger than my wallet. Chaz listened to what I was saying I wanted and needed out if the vehicle I was looking at and was able to put me in a vehicle that meets all my needs and fits within my budget. Couldn’t be happier with my purchase. More

Extremely Satisfied This is the second vehicle that we have purchased from Nelson Mazda and it won't be the last. They are always very courteous and treat us like family. This is the second vehicle that we have purchased from Nelson Mazda and it won't be the last. They are always very courteous and treat us like family. Other family members have also purchased vehicles from Nelson Mazda and were just as Satisfied. More

New guy Just wanted to say THANKS to CHAZ 1st sale to me and the hubby ......you have a great sense of what we wanted especially since we were on a bit of a Just wanted to say THANKS to CHAZ 1st sale to me and the hubby ......you have a great sense of what we wanted especially since we were on a bit of a tight schedule he's very professional and established a great rapore with us from the jump.....made us feel like we was buying a car from 1 of our sons😁....i hope he does well with y'all and we wish him nothing but the best for him and will highley recommend Chaz and Mazda!!!..........HAPPY IN HICMAN CO!!! More

Great experience Dave showed patience and was helpful even though we informed him we were just looking trying to narrow down our choice of vehicles. Dave continued to Dave showed patience and was helpful even though we informed him we were just looking trying to narrow down our choice of vehicles. Dave continued to work for us after we left. Couple days later he found a vehicle that fit our budget and needs. Came in and Dave wasn't available.. Ron jumped in showing great teamwork and took care of us. Patrick made sure we were taken care of and that Dave and Ron had everything they needed to help us. Great team to deal with. More