Nelson Mazda Cool Springs - Service Center

My experience was satisfactory the service people were great and so was the technician I will definitely be back great and so was the technician I will definitely be back More

Knowledgable, professional, courteous...its a pleasure to do biz with..happy to recommend Nelson Mazda do biz with..happy to recommend Nelson Mazda More

I was in a bind and thay service me quickly so that I may get to work. get to work. More

I’ve left several messages in the past for assistance and no one returns my calls. Currently have a text in requesting an update on a part to which I am still waiting a response for. no one returns my calls. Currently have a text in requesting an update on a part to which I am still waiting a response for. More

Excellent service everyone is so professional. The waiting area is very clean. I have never had to wait a long time. waiting area is very clean. I have never had to wait a long time. More

The waiting time was reasonable. The staff was friendly. He seemed to be professional about Mazda vehicle He seemed to be professional about Mazda vehicle More

Hard to get an appointment, but service is swift, and excellent when you do get in. excellent when you do get in. More

Clean facility and friendly staff. I would like more coupons for deeper discounts on services. coupons for deeper discounts on services. More

Very disappointing. Wanted the service dept to check the tire pressures including the spare tyre. Was informed that it was done. On the way back I thought there was something wrong because some things I had tire pressures including the spare tyre. Was informed that it was done. On the way back I thought there was something wrong because some things I had kept in the trunk above the spare wheel cover was not disturbed. I pulled in a nearby Shell station to check the pressure and found my spare was at 17psi instead of 60 and all the other tyres were also under inflated. Not good. My first bad experience with a Mazda dealer after moving here from east tn after receiving excellent service from the Mazda dealers there for more tha 30 years. Sorry to say this. More

As a teacher it meant a lot to be appreciated and given the kind service you provided. the kind service you provided. More