Nelson Mazda Cool Springs - Service Center

'Very responsive I sent my daughter in to have the window motor replaced. They did a good job and got the job done fast. We had a slight billing issue that got resolv I sent my daughter in to have the window motor replaced. They did a good job and got the job done fast. We had a slight billing issue that got resolved by Pete the Service Manager, and I'm very pleased with that as well, More

Best Customer Service in Town I've been a customer for years, purchased two cars from this dealership, and I'd never go anywhere else! Top notch customer service, and I wouldn't tr I've been a customer for years, purchased two cars from this dealership, and I'd never go anywhere else! Top notch customer service, and I wouldn't trust anyone else with my Mazda. More

30,000.00 mile review I was very pleased about the job done and I want to thank the Service Dept. for the quality of their work and for their commitment. I was very pleased about the job done and I want to thank the Service Dept. for the quality of their work and for their commitment. More

Great Experience I really appreciate the quality service I receive whenever I bring my car in to Nelson Mazda. I always receive a great text message with details of th I really appreciate the quality service I receive whenever I bring my car in to Nelson Mazda. I always receive a great text message with details of the repairs, along with a detailed itemization of the cost. Everything Is done in a timely manner. Thanks More

Service is undeniably excellent! I don’t think there is anything they won’t do to take care of their customers. I love the van drop off for office! I don’t think there is anything they won’t do to take care of their customers. I love the van drop off for office! More

Quality Shop Good customer service, good work done, pleasant experience, and I plan to bring my other Mazda to them for future work. Devin was a pleasure to deal w Good customer service, good work done, pleasant experience, and I plan to bring my other Mazda to them for future work. Devin was a pleasure to deal with, and made the whole process seamless. More

Resistall service I had a great experience! I went in to get Resistall treatment on my new Mazda CX-5. The staff was very friendly and they produced quality work. Thank I had a great experience! I went in to get Resistall treatment on my new Mazda CX-5. The staff was very friendly and they produced quality work. Thank you! More

Recall on airbag Finished in 30 minutes and car washed. Friendly employees. What else could one want? Free coffee and water too. The video of car’s condition in shop Finished in 30 minutes and car washed. Friendly employees. What else could one want? Free coffee and water too. The video of car’s condition in shop is impressive. Clean operation. More

Efficient and friendly Nelson Cool Springs does all the service on my two Mazda’s. My experiences has always been good. As someone who works from home I find the waiting are Nelson Cool Springs does all the service on my two Mazda’s. My experiences has always been good. As someone who works from home I find the waiting area quite comfortable to continue working while waiting on my cars to be finished up. The little details make a difference and keeep me coming back. Keep up the good work Chad, Pete and Landis. More

Pete Lasalandra and His Crew Excellent. All players treat you like family. Questions and/or problems addressed honestly & professionally. Started working with Landis White and Cha Excellent. All players treat you like family. Questions and/or problems addressed honestly & professionally. Started working with Landis White and Chad Custer circa 2012 with first Mazda, 2013 Mazda then Mazda 6 (2015) for wife then trade for 2015 Mazda 3 then moved to 2017 CX5 working with VJ. Bottom line: if I had been unhappy/dissatisfied at Nelson I would have left for a better experience at Wyatt-Johnson in Clarksville. THE END More