Nelson Mazda Murfreesboro

Dealership was great at finding the perfect car for me. They didn't have one on the lot but had one the next ready to drive home. Pricing was key for me and they worked with me. There was no extended hag They didn't have one on the lot but had one the next ready to drive home. Pricing was key for me and they worked with me. There was no extended haggling or hours of games. A great place to buy!!!! More

When I first walked into the dealership, I was worried I would get the typical sales pitch and droning back and forth that we all dread when we are ready to buy anything that requires a salesman. Fortunate would get the typical sales pitch and droning back and forth that we all dread when we are ready to buy anything that requires a salesman. Fortunately, my experience couldn't be further from that. I worked with Jim and Al, and both of these gentlemen were straight and honest. They worked with me to get me a better rate than the pre-approved rate I walked in with. With the money I saved, and the experience I had, I could not recommend this place more. Ask for Al or Jim when you go in. You will be well taken care of, as neither of them are your traditional sales people. Had the chance to get to know Al a little better than most, and I can tell you that he is legitimately a great guy. If Mazda is the brand for you, this is the dealership to go to. More

Overally a great first experience buying a car. Sonny was great! Friendly and more than willing to make sure i had a great experience. The car i wanted wasnt available at any of the local dealerships, so the great! Friendly and more than willing to make sure i had a great experience. The car i wanted wasnt available at any of the local dealerships, so they said they would have to send someone out to get it. Friday, i went to the dealership to sign papers and finalize everything so i could hopefully receive the car monday or tuesday the following week. turns out, as soon as they found out i would be coming in, they sent someone to pick it up and it was there before signing all the papers. i drove it home that day! Rob, in the financing department was also great! even their free coffee is fantastic haha. More

I was greated at the door by a friendly gentleman. Very laid back atmosphere. My sales associate was David Rashad. He was very nice. I know it's a sales job and that's how they make their money but I did n laid back atmosphere. My sales associate was David Rashad. He was very nice. I know it's a sales job and that's how they make their money but I did not ever feel pressured to by a car by him at all. He was very understanding when I told him I expected and wanted more for my trade. Unfortunately we could not do business that day. He worked hard and was able to get me what I wanted for my trade. Now my wife is driving around in her Nissan pathfinder. Make sure you ask for David Rashad. More

This review is a tad late; I was too busy enjoying my new 2012 Mazda 3! Negotiations were done through email, as I live in Chattanooga, but Jim was very patient and very helpful with providing me with inform 2012 Mazda 3! Negotiations were done through email, as I live in Chattanooga, but Jim was very patient and very helpful with providing me with information that I needed. At the dealership, even though it was pretty busy/hectic(they were apologetic about not being able to spend more time with us), Al and Jim took care of everything and made sure that we were informed at every step of the way. More

My daughter Jackie Dickson, brought her car in for repair,she told them to fix what every was wrong because she had been to several auto repair shop and they could not fix it. When she went to get her repair,she told them to fix what every was wrong because she had been to several auto repair shop and they could not fix it. When she went to get her car {10/05/11} from Nelson Mazda. paid them $1264.00, her car would not start. The service men could not get the car to start. They then told her that the fuel pump had gone out,or went to sleep!!!! They also told her it would cost another $700.00 to fix. This was after they had worked on the fuel infection, changed spark plugs ets, . The services workers made remark about how long she had left her car and that she only payed $1300 to get it fixed. Oh! by the way it wasn't fixed. She had to pay a wrecker $70.00 to tow her car to her home. Something is wrong with people that rip you off.. She still does not have a car that runs. She has had problems with this car from day one. Would I buy a car from any Mazda dealer? No I would not. I will tell everyone I know how they treated my daughter. Linda Burrell burrelllinda29@yahoo.com More

I have purchased many vehicles over the years and have had numerous experiences, one worse than the other! This is my first time purchasing a Mazda and unfortuantely was my last ditch effort since visiti had numerous experiences, one worse than the other! This is my first time purchasing a Mazda and unfortuantely was my last ditch effort since visiting other dealerships. What an amazing experience, not to mention a fantastic car. I have never had such a pleasant experience with a car dealership. DAVID RASHAAD was my car salesman. There are no words to discribe David other than he completes Nelson Mazda! Thanks You David!! More

David Rashaad was very nice, honest, and helpful in my search for a new car. Chris Russell was determined to put me in the nicest car possible. Manuel Kiesewetter was very friendly and attentive. search for a new car. Chris Russell was determined to put me in the nicest car possible. Manuel Kiesewetter was very friendly and attentive. More

I really liked the fact that they were patient with me and how much they tried to help me get the best deal possible for my situation. If I ever need another car I'll probably head back to Nelson Mazda in and how much they tried to help me get the best deal possible for my situation. If I ever need another car I'll probably head back to Nelson Mazda in Hickory Hollow, because they don't try to pressure you into buying something you can't afford and just tell you to sign all these papers and briefly explaining what it all means, they took their time and answered all my questions and explained everything that needed to be explained. So thanks again David you were such a big big help. Very Very Great Experience! More

I was bidding online for a car and was very pleasantly contacted to complete the transaction at the dealership. Josh was great and made the experience very smooth. Would recommend. contacted to complete the transaction at the dealership. Josh was great and made the experience very smooth. Would recommend. More