Nelson Mazda Murfreesboro

Excellent dealership experience I was contacted by the service dept and notified that my MAZDA CX9 had a safety recall. An appointment was set up for me with my convenience and saf I was contacted by the service dept and notified that my MAZDA CX9 had a safety recall. An appointment was set up for me with my convenience and safety being a priority. I arrived on time and was instantly greeted by the service consultant who already knew my name and reason for being there even though we had never met before. My vehicle was immediately taken to the shop where I was updated by video from the tech as the recall was being performed and the vehicle inspected for safety. I wandered around the showroom and met several employees, all of which were very friendly, helpful and professional. Showroom and lounge were immaculate, clean and comfortable. My vehicle was repaired in about an hour. I was escorted by the service consultant to my car where we shook hands again and I went back home. It was a pleasurable experience to bring my vehicle to this dealership. I felt welcomed, comfortable, and relaxed during the entire visit. Thanks everyone for your professionalism and excellent team work. Sincerely, RWW More

Very helpful I did not buy a car from Nelson Mazda but still had a great experience with Gary. Very helpful. Even sent me a personalized video of the car I was in I did not buy a car from Nelson Mazda but still had a great experience with Gary. Very helpful. Even sent me a personalized video of the car I was interested in. Very cool. More

Great car buying experience! I definitely recommend for anyone needing a new vehicle! Great customer service from start to finish! I love my new car! anyone needing a new vehicle! Great customer service from start to finish! I love my new car! More

They only worry about getting cars off the lot as soon as possible. Charlie will lie to your face and try to make you look stupid. possible. Charlie will lie to your face and try to make you look stupid. More

I love my new Mazda. Gary help out a lot and was very patient. He showed me a car that was with in my budget, to my comfort, and helped me through the process of trading in my Vehicle. Recommending him patient. He showed me a car that was with in my budget, to my comfort, and helped me through the process of trading in my Vehicle. Recommending him to those that ask where to buy. More

I felt welcomed when I walked into the dearlship. I was so glad that Daniel Spraggins was introduced to me as my client advisor. He was very knowledgeable and friendly. When I told him what I was looking so glad that Daniel Spraggins was introduced to me as my client advisor. He was very knowledgeable and friendly. When I told him what I was looking for he knew exactly what to show me. I was very please with my whole experience and how easy it was. More

Conner was a pleasure to work with he was precise and professional from beginning to end. He is an asset to your team. Heather Dickey professional from beginning to end. He is an asset to your team. Heather Dickey More

Unparalleled service to my family. We are grateful for the Nelson Mazda family. They exceeded our expectations with grace and kindness. We wouldn’t shop anywhere else. the Nelson Mazda family. They exceeded our expectations with grace and kindness. We wouldn’t shop anywhere else. More

Excellent dealership! Working with us in our difficult health issues and have gone way beyond reasonable expectation. Go here first. You will be so glad you did. health issues and have gone way beyond reasonable expectation. Go here first. You will be so glad you did. More

Great customer service by Randy Dismang. He was very helpful and professional. The third vehicle I have gotten from him and he always exceeds our expectations helpful and professional. The third vehicle I have gotten from him and he always exceeds our expectations More