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Nelson Mazda Murfreesboro - Service Center

Murfreesboro, TN

not yet
rated
345 Reviews
Call Service Center (615) 861-2565

345 Reviews of Nelson Mazda Murfreesboro - Service Center

Sort by
November 14, 2021

Friendly and professional team. Detailed video on car inspection. Great service. Will do business again. Highly Recommended! More

by sasa_ghetoi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren
Report | Print
Nov 14, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
November 10, 2021

Service is always great. Love the detailed video. Real good group working in service. Thank you! More

by dduncan8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Burton
Report | Print
Nov 10, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

Helpful
November 09, 2021

Service was prompt. All requested service requests were completed. Video was very helpful. A positive experience.. More

by davedevitt
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Report | Print
Nov 09, 2021 -

Nelson Mazda Murfreesboro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Dave, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 09, 2021

THE BEST SERVICE TEAM AROUND,VERY FAST,FRIENDLY,PROFESSIONAL,ENJOY WORKING WITH THIS TEAM AND SERVICE DEPARTMENT More

by brandy.golon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Chase Warren, Will Austin, Michael Burton
Report | Print
Nov 09, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department, Brandy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
November 08, 2021

Great experience, love the way they video what they are doing and talks me through it👍🏻 More

by JTHORINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Burton
Report | Print
Nov 09, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

Helpful
November 04, 2021

Amazing customer service with the young man in the service center. He mentioned he’d only been doing it about a month. Super nice dude. However, my diagnosis, was not the actual issue. My vehicle thre More

by brianswain
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Burton
Report | Print
Nov 04, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your feedback, Brian. We're sorry you didn't have the best experience and apologize for any inconvenience. Please don't hesitate to reach out to us directly to discuss how we can rectify this issue. We appreciate your business and our team looks forward to serving you again!

Helpful
November 01, 2021

Fast and excellent service. Lonnie kept me updated every step of the way and the price was very reasonable. Best service experience I’ve ever had. More

by sfleser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Report | Print
Nov 02, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
October 27, 2021

Fast and Reliable service every time. The work was completed as requested and at a reasonable cost. Love the free car wash as well. More

by TIMROUNTREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren, Will Austin
Report | Print
Oct 27, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

Helpful
October 17, 2021

The experience every time I got is always so welcoming. I enjoy the music that is played while waiting. Best part is the Bible study on Friday mornings! More

by kaylen_hartman3798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Austin
Report | Print
Oct 17, 2021 -

Nelson Mazda Murfreesboro responded

Kaylen, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

Helpful
October 17, 2021

Great marking what was needed done and what next milestone for the car to be More

by bmvize
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Chase Warren, Will Austin, Michael Burton
Report | Print
Oct 17, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
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