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New Brighton Ford
New Brighton, MN
366 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 366 reviews
May 23, 2025
Very pleased with the service they couldn’t find anything wrong. They kept trying putting it on the diagnostics still couldn’t find it. Did the other work on it that needed to be done for warranty and got it wrong. They kept trying putting it on the diagnostics still couldn’t find it. Did the other work on it that needed to be done for warranty and got it back very satisfied. More
by vancehusen
Verified CustomerEmployees Worked With
David Chustz
May 23, 2025
I took my 2019 Chevrolet Silverado in to get a new battery. I had points from our purchase of a 2024 Maverick Hybrid truck that were about to expire. The points saved me $210 dollars. The battery w battery. I had points from our purchase of a 2024 Maverick Hybrid truck that were about to expire. The points saved me $210 dollars. The battery was changed while I waited and in a very timely manner. New Brighton Ford has been great to work with and the dealership is only 5 minutes from my home. Keep up the great work and great customer service! More
by rxhernxjr
Employees Worked With
Idk the person's name
May 23, 2025
Had to have a recall taken care of. They were able to care of this issue at my business with their mobile service They were able to care of this issue at my business with their mobile service More
by erickromah85
May 20, 2025
I love the pick up and drop off service. I am able to go to work and they pick up my vehicle there I am able to go to work and they pick up my vehicle there More
by erickromah85
May 20, 2025
I had the Front Drivetrain redone with New Brighton Ford and now the truck vibrates when a accelerate. I made an appointment back on May 15th at 8:00 AM and it is now 6 days later and they still have not d and now the truck vibrates when a accelerate. I made an appointment back on May 15th at 8:00 AM and it is now 6 days later and they still have not diagnosed the problem. The last time I had my oil changed there and they forgot to put the dip stick back in and oil sprayed all over the engine compartment. More
by solson
May 12, 2025
New Brighton Ford was great to work with for a purchase of a vehicle I found on cargurus.com. It took longer than expected while we waited to negotiate trade-in, but overall was a good experience. of a vehicle I found on cargurus.com. It took longer than expected while we waited to negotiate trade-in, but overall was a good experience. More
by LISAB4244
May 12, 2025
Just purchased a new f-450. A very smooth and easy process. Thanks you for all your help A very smooth and easy process. Thanks you for all your help More
by erickromah85
Employees Worked With
May 09, 2025
It was the first time that I’ve had such ease purchasing a new vehicle! The customer service was AMAZING!! a new vehicle! The customer service was AMAZING!! More
by THEBBER62
May 08, 2025
From Calinthia setting the appointment; pick up and delivery is tremendous to David keeping me up to date on the work. Awesome experience delivery is tremendous to David keeping me up to date on the work. Awesome experience More
by erickromah85
May 05, 2025
It’s always a challenge when booking a service request online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I tried their pick up service and they sent me reminders saying they would see me when I dropped off the vehicle even though I had booked pick up and had other confirmation that it was a drop off. Had to call their service appointment office but never received a call back a week later. Had to call them again to get it straightened out. Pick up employees were nice and courteous and took pics of the car on pick up and drop off. More
by taalgaard
Employees Worked With
