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New Brighton Ford
New Brighton, MN
397 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 397 reviews
July 31, 2025
All of my questions were answered and everything was explained well. It was easy to get an appointment, and wait time was minimal. explained well. It was easy to get an appointment, and wait time was minimal. More
by KSWARTCH
Verified Customer
July 31, 2025
The service writer Dave was excellent and never pressured me into a service I did not want. He was extremely professional and light heated. New Brighton Ford is lucky to have such an employee. me into a service I did not want. He was extremely professional and light heated. New Brighton Ford is lucky to have such an employee. More
by gpamike1114
July 30, 2025
Always takes care of whatever I need done. Even if I request a pickup/return. / Even if I request a pickup/return. / More
by mdjmagoo
July 29, 2025
T was so wonderful to deal with. He is so pleasant and funny, we were so glad he was there. Thank you T He is so pleasant and funny, we were so glad he was there. Thank you T More
by notarycam
Employees Worked With
July 24, 2025
Great service, vehicle done when promised , would recommend and will return for future service needs recommend and will return for future service needs More
by bryngls
July 23, 2025
Excelente servicio estoy muy agradecido con su ayuda y atención definitivamente regresaré para los servicios a futuro atención definitivamente regresaré para los servicios a futuro More
by River2
July 22, 2025
New Brighton Ford did a wonderful job taking care of my recall. They picked up my vehicle, kept me informed and returned my truck to my office when the work was completed. Thank you recall. They picked up my vehicle, kept me informed and returned my truck to my office when the work was completed. Thank you More
by erickromah85
July 19, 2025
I was kept up to date through out my visit and service Advisor was very good. Advisor was very good. More
by EDSTROMHOME
Employees Worked With
July 17, 2025
They claim to not be able to participate in the Ford works program because they have union techs. All dealers have union techs but quick lane is likely not using union techs anyways, which is how they works program because they have union techs. All dealers have union techs but quick lane is likely not using union techs anyways, which is how they can compete with other oil change places. Long story short they will charge you around 190 bucks for a simple 5 quart oil change and tire rotation. Highway robbery. Avoid like the plague. I'm sure the sales dept is just as sketchy. More
by jenandjimt
Employees Worked With
Don't remember their names
