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New Century BMW
Alhambra, CA
469 Reviews
For over 26 years, the New Century Automotive Group has been home to Southern California's line of quality driven dealerships beginning with its flagship, New Century BMW. It is conveniently located off of the 10, 710, 110 and 210 freeways at the beginning of Alhambra Auto Row.
Founded in 1992, New Century BMW has continued its significant growth as a result of its on-going commitment to deliver a superior customer experience. New Century BMW has been awarded the prestigious BMW Center of Excellence Award, BMW's highest honor for client satisfaction in 2001, 2002, 2003, 2006, 2007, 2010 and 2013. We have been setting the industry standard with our dedication to overall customer satisfaction year after year.
New Century BMW offers the most competitive pricing, superior customer service, largest selection of automobiles and a state-of-the-art facility. It is no wonder why so many customers come home to New Century BMW year after year to service their vehicles, make new purchases, or refer a friend.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 469 reviews
May 01, 2023
Elvis was so nice and respectful of our time, concerns, and questions we had about purchasing a new car. He made the experience pleasant without the hassle!! The team that helped seal the deal and CJ who h and questions we had about purchasing a new car. He made the experience pleasant without the hassle!! The team that helped seal the deal and CJ who helped us program the car went beyond to make our experience at their dealership the best! I highly recommend New Century and their team especially Elvis Blohm More
by clucerorobles
Helpful May 01, 2023
Loved working with Elvis, he’s been informative with humor throughout the process, best salesman I’ve known! humor throughout the process, best salesman I’ve known! More
by xihengjing
Employees Worked With
April 16, 2023
Knowing what a pain is to land on a fair deal when buying a car, it was a pleasant surprise to come across a genuinely nice person like Elvis. Made the entire process of purchasing our car so smooth and easy a car, it was a pleasant surprise to come across a genuinely nice person like Elvis. Made the entire process of purchasing our car so smooth and easy. Highly recommend! More
by Bert
Employees Worked With
March 23, 2023
Smooth transaction, I was able to complete everything remotely. Elvis was great! I would highly recommend this dealership! remotely. Elvis was great! I would highly recommend this dealership! More
by robert
Employees Worked With
March 07, 2023
Glad I came across this dealership and Elvis as he made my purchase go quick and smoothly. my purchase go quick and smoothly. More
by angel c
Employees Worked With
February 21, 2023
It was an absolute pleasure working with Elvis to lease my first BMW. Straightforward and effective when getting the deal done. I can't say enough about how easy the process was to lease my new car. my first BMW. Straightforward and effective when getting the deal done. I can't say enough about how easy the process was to lease my new car. More
by johnhorstmann77
Employees Worked With
February 20, 2023
Elvis is genuinely super nice guy! He gave me the best price on our certified BMW. I’ll definitely go back to Elvis again and again! Thank you, Elvis!!!! He gave me the best price on our certified BMW. I’ll definitely go back to Elvis again and again! Thank you, Elvis!!!! More
by Kimchrisy
February 15, 2023
A very very poor experience. Visited New Century for a recall repair. The communication was very lacking. The service advisor Ken Lam never contacted me while I was at the deal Visited New Century for a recall repair. The communication was very lacking. The service advisor Ken Lam never contacted me while I was at the dealership. I had to initiate every contact and the advisor was not a very good listener. Was constantly told the vehicle was still being worked on, although after 5 hours, I ultimately found the vehicle in the outgoing driveway ready for delivery. A mechanic covering for the receptionist ultimately had another advisor (which also did not greet me) release the vehicle for me as Ken Lam the original advisor was at lunch. I was not able to check the quality of the work and can only hope it was done correctly. Overall, a very poor experience. More
by g
Employees Worked With
Ken Lam
January 30, 2023
Effective communication, quality and timely service. I would recommend to my friends, family, and colleagues. I would recommend to my friends, family, and colleagues. More
by Trevor Blankenship
Employees Worked With
