
New Century BMW
Alhambra, CA
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Excellent and attentive service by Ken Chau I leased at many dealerships before but nobody beats Ken for providing attentive and exceptional service. We just leased out second car with Ken. He I leased at many dealerships before but nobody beats Ken for providing attentive and exceptional service. We just leased out second car with Ken. He is very knowledgeable and caters to your needs. You can rely on him to give the best deal. I recommend Ken to anyone without any reservations. More
Beyond Expectations Ken exceeded my expectations when he offered to drive my old car, while I drove my new X5, home. His willingness to help had no limit. Ken exceeded my expectations when he offered to drive my old car, while I drove my new X5, home. His willingness to help had no limit. More
Excellent dealership My wife and I have gotten 3 cars from New Century. The experience has been great. Ken is very helpful and I did not have to go back and forth to get My wife and I have gotten 3 cars from New Century. The experience has been great. Ken is very helpful and I did not have to go back and forth to get deals done. I would recommend New Century and will be back to get more cars in the future. More
Amazing Customer Service & Beyond Helpful! Everyone knows buying a car can be stressful but not when I went to New Century BMW and Ken helped me out! He has definitely exceed my expectations an Everyone knows buying a car can be stressful but not when I went to New Century BMW and Ken helped me out! He has definitely exceed my expectations and made be feel confident with my decision. He was knowledgeable, great attitude, and overall he listened to what I wanted (which to me is super important). Thank you Ken & New Century BMW! I would definitely recommend this dealership and ask for Ken! More
Excellent Customer Service and Unparalleled Professionalism This being my first time leasing a car, I was a little apprehensive since I wasn't too sure how the process goes. Ken went above and beyond his duties This being my first time leasing a car, I was a little apprehensive since I wasn't too sure how the process goes. Ken went above and beyond his duties and my expectations to ensure that I not only find the car that I want, but that I also understand how the whole leasing process works. Ken was able to help me attain a car I have been wanting for a while without having to break my bank, all while being caring and patient. I definitely look forward to seeing what other BMW's Ken can supply me with once my lease is up! More
Awesome experience with Ken! I’ve bought many cars at New Century BMW over the last few decade and although my longtime sales person no longer works there, my most recent experien I’ve bought many cars at New Century BMW over the last few decade and although my longtime sales person no longer works there, my most recent experience with Ken has been great! Ken found me the exact car I wanted and had it prepped and ready to go for me. The transaction was smooth and easy as it always is at New Century. I would definitely recommend working with Ken, and will continue to return to both Ken and New Century BMW in the future. More
Great service!!! My overall experience with this dealership was a very good one. I left with complete satisfaction and I look forward to continuing to work with them. My overall experience with this dealership was a very good one. I left with complete satisfaction and I look forward to continuing to work with them. Working with Jay Kong was great. He helped me put together a custom order and kept me informed from start to finish. He's an excellent salesman and gives it to you straight. The order took a couple of months and he made sure to treat me well even though the car was already basically sold. I was able to get the best fair price after I had gone to so many other dealerships. I recommend him to anyone who's looking for a bmw. Elvis also worked with me initially through the internet department and was also a pleasure. Tony who helped me with the test drive made the experience fun. I could really tell how enthusiastic he was about the car I was getting and that made the process all that much more fun. I can be very tense while I'm at a car dealership but he put me at ease with his knowledge of the car and genuine excitement for the car. Jason from the financial department was very personable and not pushy at all. He helped guide me through the process and answered all of my questions. Jaida from the genius department was very friendly and knowledgeable. This is my first BMW and I had a lot of "basic" questions. She answered all of them with an excellent customer service attitude More
Superstar Salesman Elvis Blohm This is my 4th purchase from New Century BMW. Elvis Blohm got me a wonderful price, and he provided exceptional customer service and is kind and help This is my 4th purchase from New Century BMW. Elvis Blohm got me a wonderful price, and he provided exceptional customer service and is kind and helpful. He makes the entire experience easy --from picking out a car to closing a deal, it was easy and painless, and the whole process was a joy. Thank you Elvis. More
i3 Experience Sales Representative Elvis Blohm made us, my wife and I, feel at home all crystal clear explanation prior to purchasing the i3. Elvis so far is my bes Sales Representative Elvis Blohm made us, my wife and I, feel at home all crystal clear explanation prior to purchasing the i3. Elvis so far is my best man on that Dealership. A car of the future that help our environment on preventing air pollution. More
Purchase of a new BMW 330i with the help of Elvis Blohm I have never submitted a customer review on the internet, but I felt compelled to write a review on my experience with Elvis Blohm at New Century BMW. I have never submitted a customer review on the internet, but I felt compelled to write a review on my experience with Elvis Blohm at New Century BMW. I had a very short window to buy a car under the Costco purchase program. I called Costco & they in turn called New Century. Within an hour Elvis called me back & I gave him the car requirements. He didn’t have a car to match my requirements on the lot but he told me he would search for the car. Within 24 hours he called me back with with a match which I agreed to. Two days later I signed the paperwork & drove away in my wife’s new car. The new total experience with Elvis was excellent. He treated my wife & me as friends rather than customers & it was truly the best, no hassle experience I have ever had purchasing a new car. Kudos to Century BMW for hiring great people like Elvis. More