New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Quick service! Fast and easy, nice people. Car washed and vacuumed, fresh wait room, clean restroom, vending machine. Water, snacks. Parts department sanitized clean environment vacuumed, fresh wait room, clean restroom, vending machine. Water, snacks. Parts department sanitized clean environment More
David and the service team were extremely friendly, helpful and professional! My car was ready within the timeframe David had given me. I appreciated David going through the inspection report with me s helpful and professional! My car was ready within the timeframe David had given me. I appreciated David going through the inspection report with me so I understood what I needed to take care of on my next major service. Thank you! More
Chris is very helpful, informative and values customer service. I went in for an oil change after having several service appts and he always seems to provide quality customer service. service. I went in for an oil change after having several service appts and he always seems to provide quality customer service. More
3 stars. Took all most ya hours for an oil change and I had to wait an extra 20min or so for no real reason. I paid out and was waiting for my car to be brought around when the manager called a meeting. I had to wait an extra 20min or so for no real reason. I paid out and was waiting for my car to be brought around when the manager called a meeting. I could see almost everyone gathered in the back while I was just standing in the front. One gentlemen asked me if I was waiting for my car and I said yes but it's been over 15min. He responded yeah our manager called a meeting. Another 10 min pass and I am asked the same question. This gentlemen at least asked me which was mine and brought it around a few minutes later. Not a huge issue, but was a annoying. Every gentleman I interacted with though was very nice. More
Max was extremely helpful and provided excellent customer service. The service department did a great job fixing my car. I highly recommend having your car serviced here. service. The service department did a great job fixing my car. I highly recommend having your car serviced here. More
Haybert was so helpful and kind. The A/C in my car wasn’t working and he fixed the problem quickly and efficiently. Will definitely come back again in the future. working and he fixed the problem quickly and efficiently. Will definitely come back again in the future. More
I had high expectations. Was thoroughly disappointed. The greeter’s mask was not covering his nose. My technician did not listen well, made assumptions before listening. When I received a second opinion, dis greeter’s mask was not covering his nose. My technician did not listen well, made assumptions before listening. When I received a second opinion, discovered many of the recommendations made by Honda were inaccurate. More
Had one of the best experience. Willie was great and very friendly . My car was ready an hour ahead of time. Thank you New Century. friendly . My car was ready an hour ahead of time. Thank you New Century. More