New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Good service by the team. My car was fixed as soon as they identify the problem. Efficient team overall. Jess Martinez and the technician showed patience in fixing the real issue they identify the problem. Efficient team overall. Jess Martinez and the technician showed patience in fixing the real issue More
I was greeted by friendly staff. My vehicle was checked in with no issues. To my surprise, I was in and out in less than an hour. Thanks Honda Pros! in with no issues. To my surprise, I was in and out in less than an hour. Thanks Honda Pros! More
Everything went as scheduled and no surprises. Customer service was good and courteous. However, I had an issue waiting since there’s no room on the Main Street. service was good and courteous. However, I had an issue waiting since there’s no room on the Main Street. More
Great service, service rep was extremely good and did not recommend services which were not required. Great guy. Ensured My car is complete in the time. recommend services which were not required. Great guy. Ensured My car is complete in the time. More
Louis was great! He explained everything that had to be done at the service and make it an overall easy and quick process. My first time at the New Century Honda was great thanks to him! done at the service and make it an overall easy and quick process. My first time at the New Century Honda was great thanks to him! More
I've had to take my car 2 times already and they keep "fixing things" but it's the same thing every time. I need a resolution so I'll have to take it elsewhere "fixing things" but it's the same thing every time. I need a resolution so I'll have to take it elsewhere More
Absolutely amazing customer service. Both arrival and pick up were fast and easy. Walked in and walked out with the feeling of stress being relieved knowing that my car would be taken care of. pick up were fast and easy. Walked in and walked out with the feeling of stress being relieved knowing that my car would be taken care of. More
Excellent serviceHe explained & provided me very well Excellent service He explained & provided me very well with all of my service related questions Sharp, Helpful & knowledgeable Overall excellent Excellent service He explained & provided me very well with all of my service related questions Sharp, Helpful & knowledgeable Overall excellent service Within timely manner Thanks again More
I waited nearly 2 hours for an oil change, despite scheduling an appointment. After paying nearly $100 and being told my car passed all the tests, I left and my low tire pressure light went on that ev scheduling an appointment. After paying nearly $100 and being told my car passed all the tests, I left and my low tire pressure light went on that evening. I discovered one of the valve caps was missing — so now I’m having to purchase a new valve cap and put air in my tires after having my car serviced and being told it was 100% okay. Other than that, staff was very friendly and helpful! Will still come back. More
Willie was very courteous and friendly. Enjoyed working with him. He was very expedient and got me in/out of the dealership quickly. Thank you very much. with him. He was very expedient and got me in/out of the dealership quickly. Thank you very much. More