New Century Honda - Service Center

Honda Pilot 2019 I have been always happy with New century HONDA at Glendale because of their courtesy and efficiency . Especially Max PERRIN makes a big difference at I have been always happy with New century HONDA at Glendale because of their courtesy and efficiency . Especially Max PERRIN makes a big difference at the service department. They definitely deserve the 5 stars More

Best customer service experience Everyone is cordial and well efficient, always done great job and on time service. Heybert is very professional, always trying the best to give the b Everyone is cordial and well efficient, always done great job and on time service. Heybert is very professional, always trying the best to give the best prices More

Hassle free repair I brought my Honda Accord in to have the airbag replaced due to a recall. Max in the service department was very friendly and quick with getting my ca I brought my Honda Accord in to have the airbag replaced due to a recall. Max in the service department was very friendly and quick with getting my car into the service queue. I recommend them for any Honda specific repairs. More

Engine checked Good service and the employees are friendly and helped me with the problem of my car and always very concerned about the problems I have with my car Good service and the employees are friendly and helped me with the problem of my car and always very concerned about the problems I have with my car More

Very Satisfied Customer I’m so happy and pleased to the overall accommodations and attentive service I got from everyone, especially with Service Advisor Christopher Jimenez. I’m so happy and pleased to the overall accommodations and attentive service I got from everyone, especially with Service Advisor Christopher Jimenez. Your Service Team are like a big machine working together without delay. More

Good Service Department, Jesse is awesome! It is never fun when your new car’s ac stops working. Jesse at the service department helped a lot. He was very helpful and answered all my questions It is never fun when your new car’s ac stops working. Jesse at the service department helped a lot. He was very helpful and answered all my questions. He never forgot to give me an update on the car, The car was repaired under warranty and on time as promised. More

Google and bad Wao, all friday and Next day saturday at 10 only for change to tires in my opinión very bad how is posible take to mucho time only for two tire. Wao, all friday and Next day saturday at 10 only for change to tires in my opinión very bad how is posible take to mucho time only for two tire. More

BAD customer service !!! Our service guy was super rude because our service would take about 2-3 hours. We traveled all the way from Las Vegas NV to Cali for our sons 2nd bday Our service guy was super rude because our service would take about 2-3 hours. We traveled all the way from Las Vegas NV to Cali for our sons 2nd bday then our car stops working. We called this Honda @2:30 about the service which the guy in the phone said they close at 4:30pm which was a LIE so we would have to come Monday. Of course we needed the service done right away especially by Monday. We come in anyways after having AAA come and give us a jump. We need this service in car our car stops working and we get stuck again. We arrived at 3:30 and the guy that was supposed to be helping us was super rude after we told him what had happened. He told us that the service will take 2-3 hours b/c of testing and they CLOSE at 5pm. We explained that we really need this because we don’t want the car to not turn on and we’re stuck somewhere. Then he was mad storming off to talk to the service people which made it a very uncomfortable and awkward situation for us. Our unfortunate situation was already frustrating as it is. We came to Honda for help and great experience which we didn’t get. We did not need the added uncomfortable situation on top of what we were already going through. Honda needs to train their staff better customer service. Customers don’t deserve to be treated this way. More

sliding door recall got worse I just checked my car the morning after they serviced my car for routine maintenance and sliding door recall, and now my sliding door never closes shu I just checked my car the morning after they serviced my car for routine maintenance and sliding door recall, and now my sliding door never closes shut without me having to get out of the car and manually push it in. do they even check their work afterwards? I'm so angry about having to waste time again to make another visit. More

Great Experience The team is very accommodating and professional. It’s only of my favorite Honda service centers. Manny was very informative and walked be through my v The team is very accommodating and professional. It’s only of my favorite Honda service centers. Manny was very informative and walked be through my vehicles needs for the next visit. More