New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Excellent Service I was hesitant at first to bring my car here for service, since this was previously colonial Honda. They were the worst. To my great surprise, Christ I was hesitant at first to bring my car here for service, since this was previously colonial Honda. They were the worst. To my great surprise, Christian the service writer, and the whole crew were professional, knowledgeable, and expedient. What more can you ask for? More
Great service I had an issue with my vehicle, was helped out by Chris, and later by Jeff. They provided great customer service. Helped me with my vehicle. If I knew I had an issue with my vehicle, was helped out by Chris, and later by Jeff. They provided great customer service. Helped me with my vehicle. If I knew someone who needed help with their car, I would send them to them. However, the same can't be said about a guy named Eddie in the same department. He sent me away 3 different times, stating that my car wouldn't be ready that same day, or making up lies about my car needed additional parts, or that they couldn't service my car that same day. Because of him, what could have been fixed in 3 visits, turned to 7 visits. The part I needed replaced ended up being sent back. This is the type of person who doesn't need to be working there. If he's done it to me, guaranteed he's done it to others. More
Always great service I always bring my vehicle here for maintenance purely bc of Louis Weatherspoon in the service dept. I'm thinking of buying my next car here purely for I always bring my vehicle here for maintenance purely bc of Louis Weatherspoon in the service dept. I'm thinking of buying my next car here purely for the idea that maintenance is half of the ownership. More
Satisfied Service The staffs were all accommodating and prompt service.I will recommend this dealership to friends and relatives in the future because of experienced . The staffs were all accommodating and prompt service.I will recommend this dealership to friends and relatives in the future because of experienced . Good job! More
Unknown Damage I come in first thing on a Saturday. I wasn’t expecting to get my car fixed but I was hoping to at least get a diagnostics on it. Christian walks up t I come in first thing on a Saturday. I wasn’t expecting to get my car fixed but I was hoping to at least get a diagnostics on it. Christian walks up to my car to greet me. He tells me he can’t guarantee service but will try his best to let me know what’s wrong with my car. I get the damage report and quote. I was impressed on how he kept me updated throughout the wait time on my car. I must say, he is great at his job and has great customer service. Thank you once again Christian for making this experience a good one. More
Great staff very professional Christian was great. Very friendly and professional staff in the service department. Will for sure be back for my next due service. Thank you Jose Christian was great. Very friendly and professional staff in the service department. Will for sure be back for my next due service. Thank you Jose More
Great team Luis and his team are very friendly professional experience overall a great team of experts. Would definitely recommend Century Honda Service dept to Luis and his team are very friendly professional experience overall a great team of experts. Would definitely recommend Century Honda Service dept to friend and family. More
Great services My service representative was Haybert. He was attentive to the reasons of my service visit. He was able to answer all my questions and explain what se My service representative was Haybert. He was attentive to the reasons of my service visit. He was able to answer all my questions and explain what services would be completed and why. He kept me updated with the process and the time to complete an oil change and change my battery. Only opportunity for improvement: I called the operator to ask about the time I can expect to get a shuttle back to Honda. No answer and the answering machine was full - no option to leave a message. More
Best Maintenance service ! Ask for Christian and Jeff to get the best service. I rarely gives reviews but because of the service these both gentlemen provides, both of them dese Ask for Christian and Jeff to get the best service. I rarely gives reviews but because of the service these both gentlemen provides, both of them deserve recognition. If I’m the boss of new century Honda , I’ll give these gentlemen a raise. Good job guys! More
Great people, great service! Louis was communicative and just a pleasure to do business with. The staff were friendly, focused and fast, justifying their 5 Star rating. I'd have g Louis was communicative and just a pleasure to do business with. The staff were friendly, focused and fast, justifying their 5 Star rating. I'd have given them the 6, had it been on the menu More