New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Excellent service They helped me as fast as they could . Great experience. Although I walked in I didn't have to wait too long. Thanks a lot They helped me as fast as they could . Great experience. Although I walked in I didn't have to wait too long. Thanks a lot More
Good job service Your staff are very friendly they assist you right away and they explain what is needed to replace to your car and they are very kind. Your staff are very friendly they assist you right away and they explain what is needed to replace to your car and they are very kind. More
Good. Better then Century Honda was They were very eager to be extremely polite and professional, I appreciate that, they made me take a seat in the waiting room for a few hours for some They were very eager to be extremely polite and professional, I appreciate that, they made me take a seat in the waiting room for a few hours for something that took just a few minutes, and when I came in before for the same thing, twice, they didn’t even put me in the line they just popped a new part on the car, I had to ask them if they could do the same because I expected the same and I hadn’t budgeted enough time to sit in the waiting room for for much longer, and they oblige me. More
Job well done Five stars service and friendly employee. Convient location. Very good job done. Not a bad coffe Could of be better.Thank to new century honda. Five stars service and friendly employee. Convient location. Very good job done. Not a bad coffe Could of be better.Thank to new century honda. More
Oil Change and Fluid/Tire Pressure Check Always a pleasure dealing with New Century Honda - I have leased my Honda Civic through them and this was my first experience with their service cente Always a pleasure dealing with New Century Honda - I have leased my Honda Civic through them and this was my first experience with their service center. Friendly, helpful employees. Thanks and see you next time! More
Fast service and great customer service. I forgot the name of the young man who helped me out. I think his name was haybert, but he was very courteous and had great customer service skills. I forgot the name of the young man who helped me out. I think his name was haybert, but he was very courteous and had great customer service skills. I will definitely bring my car back. More
Made bad day into good day Great service. Everything was taken care of in a timely manner. Staff was excellent which was most important. They were full but never with an att Great service. Everything was taken care of in a timely manner. Staff was excellent which was most important. They were full but never with an attitude or bad vibe. More
Corporate machine of greed I don't know what happened but with the move from the old space, the trusted, personalized care I received in the past has been lost. Prices are TOO x I don't know what happened but with the move from the old space, the trusted, personalized care I received in the past has been lost. Prices are TOO xxxx HIGH. Just because you can get away with it, doesn't mean you should do it. Although my wait time for service was satisfactory this time, last visit was a disaster all around and I spoke with people in the waiting room yesterday who had been waiting two hours beyond the promised hour and a half! I am sad to write this review because EVERY person I've spoken with in the office in various positions (admin roles - making appointments, taking payment) is very professional and kind but while the people supervising the actual servicing seem to be trying - they fall short in putting the customer first. The last two visits I felt like I was talking to the stereotypical "salesman" fast talking and acting like they are giving me a deal when in the end I feel swindled. Maybe they are overworked and just focused on making a quota - I understand the stresses of a fast paced job, but I left there saying to self: I never want to come here again. A shame. More
Horrible Work was done but made me wait extra 2 hrs because Service department forgot to let me know. I was wasted a whole Saturday It really sucked Work was done but made me wait extra 2 hrs because Service department forgot to let me know. I was wasted a whole Saturday It really sucked More
Service Dept I needed to bring my car in to get some work done. Max was super friendly and explained everything that need to be done, and even gave me a little bit I needed to bring my car in to get some work done. Max was super friendly and explained everything that need to be done, and even gave me a little bit of a break on the cost. Everything was completed as promised and I couldn't be happier with there work. Max is the best. More