New Century Honda - Service Center

Service rep top notch I had a cylinder not firing in my Ridgeline. Chris, the service rep, assured me that the warrantee would cover it and mmediately had a mechanic confir I had a cylinder not firing in my Ridgeline. Chris, the service rep, assured me that the warrantee would cover it and mmediately had a mechanic confirm my issue/concern, ordered parts, and scheduled repair! More

Analysis of efficiency advocated in the predominate transfer Problem was solved efficiently and superb By the group is holding the child correction lock on the door....Louis did a wonderful job and I greatly app Problem was solved efficiently and superb By the group is holding the child correction lock on the door....Louis did a wonderful job and I greatly appreciate his expertise More

Warranty service professionally delivered I called late the day before and arrived early for my scheduled 75K maintenance. Eddie, my service advisor, was courteous and efficient. I waited in I called late the day before and arrived early for my scheduled 75K maintenance. Eddie, my service advisor, was courteous and efficient. I waited in the lounge and was on my way about an hour later. More

my review l took my car for battery change to Glendale Honda dealership. Eddie and rest of the staff was very friendly and helpful. I would recommend them to my l took my car for battery change to Glendale Honda dealership. Eddie and rest of the staff was very friendly and helpful. I would recommend them to my friends, More

Great customer service I've always had the pleasure to deal with Christian for anything that my vehicle might need. I can gladly say he is my go-to person because of the fri I've always had the pleasure to deal with Christian for anything that my vehicle might need. I can gladly say he is my go-to person because of the friendly and professional way of his to deal with his clients. He is clearly putting the extra mile to get business done. More

January 12th service Max did a great job. He's very helpful and pleasant and explains things clearly. He also worked with me so I could have my front brakes replaced at Max did a great job. He's very helpful and pleasant and explains things clearly. He also worked with me so I could have my front brakes replaced at an affordable price, and stayed within that estimate, which I appreciated. Would definitely use him again as my service rep. More

Service l. I have been to new century a couple of time and both times it was ok but not great..this time It was great Christian was a breathe of fresh air and l. I have been to new century a couple of time and both times it was ok but not great..this time It was great Christian was a breathe of fresh air and super helpful the service was fast effective and I left feeling very well taken care of thank you Christian More

Great experience! Came in and got taken care of pretty immediately by Haybert, who was amazing and super informative throughout the whole process! (Rats chewed through Came in and got taken care of pretty immediately by Haybert, who was amazing and super informative throughout the whole process! (Rats chewed through my wires) he made sure to keep me updated the whole time in the shop and finished the job WAY faster than expected, which I really really appreciated. Such a great experience! Will be coming back to this location from now on. More

A Confusing, Infuriating Nightmare My brand-new car had a leaking tire and needed to be brought in for service twice, despite the extended and extremely expensive warranty I purchased. My brand-new car had a leaking tire and needed to be brought in for service twice, despite the extended and extremely expensive warranty I purchased. You'd think that a three-month old car wouldn't need any service, let alone require two trips to the service department in several days. The second time I went there, I found out that my first visit wasn't even documented, so they didn't know why I was there or what I was talking about. I've worked in service before and wouldn't let a customer leave twice with an issue, let alone an issue that could result in a dangerous situation. It pains me to say that I'm deeply concerned about my experience with Honda and am considering returning the car in its entirety under the lemon law, which would be a real shame to do over a small thing like a tire. Just to make it clear, my sales experience was great. They worked through my purchase slowly, answered all my questions and addressed my concerns. Couldn't recommend it enough. I don't know what happened with service. More

Amazing ! Overall the service was great and and my car was it great shape afterwards. Everything and everyone was absolutely amazing! I would highly recommend t Overall the service was great and and my car was it great shape afterwards. Everything and everyone was absolutely amazing! I would highly recommend this service center to anyone. More