New Country BMW

Tevin was amazing in assisting me and my wife purchase a new vehicle. also connor and mason did a great job during the delivery process. new vehicle. also connor and mason did a great job during the delivery process. More

New Country BMW in Hartford is an excellent trustworthy Dealership. I bought a BMW X3 from Habberstadt BMW in NY. The car had many issues as soon as pulled off the lot and Got back to Hartford CT. I went t Dealership. I bought a BMW X3 from Habberstadt BMW in NY. The car had many issues as soon as pulled off the lot and Got back to Hartford CT. I went to New Country BMW in Hartford, Estelle Percoski In Services went to bat for me and fought hard! She spared all stress related issues from ever reaching me until after she figured it all out and had a Zero cost solution for me! Estelle is an Outstanding employee! I truly can't thank her enough! Her Manager in Services Josh Tyler is one of the most understanding Fair n kind person ever! He supports his staff and goes the extra mile for each and every customer! Josh was right along side supporting Estelle and fighting to make sure I received a beautiful perfect BMW to enjoy! I highly Recommend New Country BMW in Hartford! Thank you u all! Praise God! Amen More

I recently had an incredibly disappointing and frustrating experience with New Country BMW. Not only did they damage my car, but they refused to take any responsibility for their actions. When I d frustrating experience with New Country BMW. Not only did they damage my car, but they refused to take any responsibility for their actions. When I dropped off my vehicle, they took pictures of it from every angle, like they always do. When I asked to see the pictures they refused to show them to me. Despite providing clear evidence of the damage caused by their negligence, the general manager Brandon Small was uncooperative and dismissive. He showed a complete lack of accountability leaving me to deal with the consequences of their actions on my own. More

I’m hear to say, I freaking love my New Country BMW staffs and the service department family. Huge Kudos to John who has been my go to person and to Cameron, Aldin, plus each and everyone at the Servic staffs and the service department family. Huge Kudos to John who has been my go to person and to Cameron, Aldin, plus each and everyone at the Service department. I’m so grateful to their exceptional customer services.. Thank you!! More

Mark was hands down the best part about this dealership! Made it the most welcoming and easiest transaction ever!! Anyone who comes to this dealership look for Mark and Marco! Helped with everything and wer Made it the most welcoming and easiest transaction ever!! Anyone who comes to this dealership look for Mark and Marco! Helped with everything and were so patient! More

I brought a 2017 BMW X6 from new country bmw I went in the next day to the service department because I noticed that the car needed a little touch up on the Paint So I scheduled a appointment and broug the next day to the service department because I noticed that the car needed a little touch up on the Paint So I scheduled a appointment and brought the car in They call me the next day to pick up the car I was not happy with the job that was done on the car .I Will not take my car back there for any kind of service. More

Great experience at New Country BMW! David Santilli my sales was rep so knowledgeable and informative through the whole sales process. Upon delivery Marco Marinelli and Raja Kayani were David Santilli my sales was rep so knowledgeable and informative through the whole sales process. Upon delivery Marco Marinelli and Raja Kayani were fantastic as well. Overall great and professional experience, I will buy from that team again! More

I bought a new X5e from Mike Iancu recently and had an excellent experience! He helped me select the perfect car and I couldn’t be happier with it. They worked with me from start to finish, were very acco excellent experience! He helped me select the perfect car and I couldn’t be happier with it. They worked with me from start to finish, were very accommodating and went above and beyond. Highly recommend this dealership to anyone looking for a new or used BMW. Great management, service dept and sales team! More

Bought the maintenance program and brought my car in prior to expiration and everything was great. I especially asked them to do a brake inspection and they told me I had a lot of miles left on both fro prior to expiration and everything was great. I especially asked them to do a brake inspection and they told me I had a lot of miles left on both front and back brakes. 4500 miles later I had to replace both front and back brakes plus all 4 rotors. Their inspection of the brakes were done so that they did not see anything. A very shady move. Don’t expect any service after you purchase the vehicle. The head of the dealership Tim Parker does not return any emails. Stay away More

Recently bought a car from this dealership the customer service and response was great, but when it comes to the decision making the service department makes on replacing items on there used car isn’t up t service and response was great, but when it comes to the decision making the service department makes on replacing items on there used car isn’t up to par. When you are selling a customer a M car and the brakes are close to being out of spec don’t be so cheap and not change them and have the customer deal with that 2 months down the road. Wasn’t expecting that from a dealership like this. More