New Country BMW

Excellent 1st Buying Experience with BMW Our experience with Jeremy Pease exceeded expectations -- from the first test drive to driving off the lot with my new X1! Impressed with & appreciate Our experience with Jeremy Pease exceeded expectations -- from the first test drive to driving off the lot with my new X1! Impressed with & appreciated his patience, customer service & knowledge! Love the tech features and Mike Daniels, Produce Genius, was so informative in demonstrating how to use it all. Love my new car! More

One of best car purchasing experiences I've had. Steven Rothman was a joy to deal with. He was honest, forthright and responsive to my many questions and requests. He made the whole process as seamle Steven Rothman was a joy to deal with. He was honest, forthright and responsive to my many questions and requests. He made the whole process as seamless and enjoyable as a car buying experience can be. I would recommend him without reservation, and hope he's still at New Country when it's time for my next purchase. More

Buying a Car at New Country BMW is a Great Experience I recently bought a car at New Country BMW and the staff there were extremely helpful and true professionals. Marco Marinelli worked very hard to make I recently bought a car at New Country BMW and the staff there were extremely helpful and true professionals. Marco Marinelli worked very hard to make sure my “buying experience” was a positive experience. Marco truly made every effort to ensure that I was getting the car I definitely wanted. I am very thankful to Marco for the research he did and for his professional dedication to his customers. Kevaughn Fyffe was the “BMW Genius” that assisted me with gaining a better understanding of the inner workings of my car. He did a great job with his attention to detail and his explanation of the technology that the car has to offer. More

Car genius Kevaughn, our car genius was very knowledgeable, and explained the car workings to us in a simple, concise manner. He was also very patient and a lot Kevaughn, our car genius was very knowledgeable, and explained the car workings to us in a simple, concise manner. He was also very patient and a lot of fun. His manner is very well suited to his job working with people. He was awesome! Thanks Kevaughn for starting us out on the right foot. More

First-Class Buying Experience It has been almost 7 months since I purchased my Used BMW 640i X-Drive Grand Coupe Sedan. Why did I wait so long to post a review...I thought that it It has been almost 7 months since I purchased my Used BMW 640i X-Drive Grand Coupe Sedan. Why did I wait so long to post a review...I thought that it was important to see what the dealership's actions would be once the sale was made. I can tell you that New Country BMW's Management, Client Advisor, Services, and Product Genius were exceptional during the sales process and continue to provide great service today, when needed. I had done my research, when I walked in I looked for and introduced myself to Steven Rothman, Sr. Client Advisor, his previous reviews did not disappoint. He was attentive, listened, and followed the process that I was comfortable with...unlike most deals, I did not test-drive the car until we agreed on the price and terms of the deal. He was very easy to work with and very knowledgeable, there was no back and forth with management behind the scenes during negotiations. I would strongly recommend Steven to others who are looking to purchase a car at New Country BMW. I assure you that you will enjoy working with Steven. Chris Booth, Pre-Owned Manager, also needs to be recognized here. He was available and present during the negotiations, it was not just a number being delivered by the Client Advisor, something that I very much appreciated. Chris also provided service and lease history on the vehicle I was interested in which clearly showed all records and money invested by the dealership...it provided an additional level of confidence that this was the right car, at the right price, from the right dealer, for myself and my family. While I have not had the car in for Service to date I will say that the car was clean and spotless on delivery. They were quick to act and follow through when a part (license plate bracket) needed to be ordered and installed. Julius Brown, now a Client Advisor, was the Product Genius at the time of this sale, walked me though every aspect of the car, he was excellent, patient, and cared that I understood how to use the features on the vehicle...he even offered to come to my house when I was unable to link the garage door opener. I would strongly recommend this dealership and these individuals the next time you are looking for a BMW! You will not be disappointed... More

Excellent experience Excellent staff!!! I have done business with Jackson Felix for many years, and he never fails to amaze me. He always helps me find what I’m looking Excellent staff!!! I have done business with Jackson Felix for many years, and he never fails to amaze me. He always helps me find what I’m looking for, and will go to great lengths to ensure that you are happy with your purchase. More

Checked the car out and took delivery the next day!!! I was in the market for a leftover 2018 BMW X3. New Country had a few to choose from. I selected one I liked, and Marco and I sat down and negotiated I was in the market for a leftover 2018 BMW X3. New Country had a few to choose from. I selected one I liked, and Marco and I sat down and negotiated a deal that worked for both sides. No high pressure sales pitch and that was most appreciated. Marco assured me the financing would be set and the car would be prepped and ready to go the very next day. And it was. I sat down with Staci who is a great asset for New Country. She is so quick and efficient. She explained all of my options and took care of the paperwork in record time. Then came Dylan who went over every feature of the car. He knows these cars inside out. Everything went as it should. The new X3 is awesome and I would recommend New Country to anyone. Thanks everyone at New Country.......!!!! More

Thank you for the Ultimate car buying experience, Karim! Karim was a pleasure to work with! His prompt, proactive, and professional approach reinforces exactly what the BMW brand stands for - start to finish Karim was a pleasure to work with! His prompt, proactive, and professional approach reinforces exactly what the BMW brand stands for - start to finish. His patience and no pressure communication is greatly appreciated! I was thrilled to find a fellow brand enthusiast who takes pride in the product and ensures exceptional service and positive experience. Karim’s thorough knowledge and advice assured me I was purchasing the vehicle that suited all of my needs as well as my budget. As a previous BMW sales and service adviser, I truly appreciate this smooth transaction and commend Karim on building a strong repour to keep me looking forward to my next BMW purchase as well as confidently referring friends and family! Kevaughn (BMW Genius) was also helpful during delivery, making sure all my accessories were properly paired and I was ready to drive my new 320xi off the lot. He ensured I was aware of the vehicle’s full capabilities to allow me to customize and enjoy my new car to the fullest. Keep up the phenomenal work! I will definitely be back! More

Fabulous purchasing experience My brother recommended New Country to me on the basis of his excellent experience there. I'm so glad I listened to him. Couldn't have asked for a more My brother recommended New Country to me on the basis of his excellent experience there. I'm so glad I listened to him. Couldn't have asked for a more courteous, positive buying experience of a CPO vehicle. Grace Ramos, with whom I did the test drives, is terrific -- she knows how to connect with clients and to make the experience an excellent one: no pressure, no gimmicks, she understands the customer's needs and makes the purchasing process really fun along the way. Felt like a celebration, as it should! Finalised the purchase with Arpan Singh, Business Manager, another excellent presence there - smart, efficient, great sense of humor too. Chris Booth, pre-owned Manager was an excellent person to negotiate with and I appreciated his participation in the negotiations. There are a couple of items we still need to sort out that we couldn't wrap up because it was the end of the day when I was there ( I was visiting CT from out of state so that is adding a little time to the process) but I'm confident these things will be addressed fully when I go back in two weeks' time. More