New Country BMW

Great experience at BMW The experience at New Country was AMAZING. They treated me as if I was family and worked hard to make sure that I was happy with the entire experience The experience at New Country was AMAZING. They treated me as if I was family and worked hard to make sure that I was happy with the entire experience. Every request/question I had was answered in a timely fashion. My sales rep Jean-Eddy Mores was amazing. He offered me multiple ways to contact him so that throughout the car buying process any questions I had, he answered me promptly. I will definitely be a repeat customer here thanks to Jean-Eddy. More

Premiere Dealership! Honestly I had a great experience with New Country BMW sales. I did my homework and frankly wasted some time shopping around. Everyone at the dealer Honestly I had a great experience with New Country BMW sales. I did my homework and frankly wasted some time shopping around. Everyone at the dealership, including Seth, Jeremy, Lou, and Bob went out of the way to really make me feel at home at New Country. They were patient, got to know me as a person and made it so much more than merely a car purchase. They followed up both before and after the purchase to help answer questions and make the process as transparent as possible. I cannot say enough good things about the dealership, the management and all other individuals that I have come into contact with in the last couple months. Seriously, you can shop around but at the end of the day, this is the dealership where you want to do business!! More

Excellant experience Seth Falco is awesome. This is our 3rd vehicle we have purchased from Seth at New Country. He makes the buying experience smooth and easy. We trave Seth Falco is awesome. This is our 3rd vehicle we have purchased from Seth at New Country. He makes the buying experience smooth and easy. We travel a little bit when we have a dealership more local just to deal directly with him. He found us exactly what we wanted and has always been honest and upfront with everything. We trust him completely. I recommend if purchasing a BMW new or used talk to Seth at New Country. Rebecca More

Great sales Murry was very professional & polite everything was ready at the appt. time. All staff were friendly & accommodating would recommend this dealer to an Murry was very professional & polite everything was ready at the appt. time. All staff were friendly & accommodating would recommend this dealer to anyone interested in purchasing new bmw More

Watch out if you trade your car in with these people!!! In June 2014, I traded in my 2013 BMW M3 Coupe to this dealer. Before arriving, Seth Falco emailed me the Friday before stating they had a bank appro In June 2014, I traded in my 2013 BMW M3 Coupe to this dealer. Before arriving, Seth Falco emailed me the Friday before stating they had a bank approval for 25k. When I dropped off my car the Monday after, they business manager emailed and called me saying they had no such approval, this was after I made a hour drive and dropped off my car. They pulled this stunt because they were interested in taking my trade, Seth was emailed all the specs including VIN number prior. They agreed to buy it anyway, sent me a check for the difference after payoff, ordered the new car in the mean time. I was looking at a M235i Xdrive and had time to improve credit. When I sold it back in March, they took off 1k for minor scratches on rims, a warranty purchased prior should have covered this. I was unaware of it at the time, several warranties were purchased at time of vehicle delivery, I found out after dropping it off days later. They failed to file a claim with warranty company, if they had done so, there would have been no need to take 1k off sale price. Long story short, watch out if you trade your car in with these people!!!. They will lie out right to you to get your trade, especially if making a long trip over. When you threaten to make a negative review like this one, Tim Parker will accuse you of "internet terrorism" like there is such a thing... Their most recent line of xx is even better, they state if a warranty claim was filed that would have lowered the refund amount when canceled... Nice try but, if anything, refund would have been prorated and would not come close to 1k difference, which is what they took off for damage. Jeff Benton was the only person to look at it and not with any body shop, they don't even have one on their premises!! Again, screwed over with trade. Watch out for these people!!! If anyone else has had a problem I'd like to hear from you, koartist77@aol.com. More

New Country BMW makes it easy I've had a CPO 2010 328i Sport Wagon, since 2011 and have put some miles on it. I was looking for another low mileage CPO vehicle, this time was in th I've had a CPO 2010 328i Sport Wagon, since 2011 and have put some miles on it. I was looking for another low mileage CPO vehicle, this time was in the market for a coupe and had recently bought an X3 for my wife from Russ Rubinow. So when he contacted me about the 2012 328i x-Drive M-Sport Coupe with just 12,110 miles on it, I came in for a test ride the next day. Russ is friendly, professional, easy to work with and really does have your best interest in mind. I am VERY happy with the Coupe, it is even more fun to drive than the Sport Wagon, and I thoroughly enjoyed that car for the last four years. But I am also pleased with the entire experience at New Country BMW, and would highly recommend it to anyone interested in a new or used BMW. There is no pressure, including completing the purchase with the finance manager (Kim) who was also easy to work with, and very straightforward with what my options were. Russ, Kim and both Dale and John in their Service Department, all work together to provide an excellent customer experience, New Country BMW is lucky to have you all on the floor... you represent them well. More

Great Sales Dept I leased 2015 BMW X5 and traded Acura MDX in yesterday. The price could have been better (it is always tricky to evaluate/rate overall price with lea I leased 2015 BMW X5 and traded Acura MDX in yesterday. The price could have been better (it is always tricky to evaluate/rate overall price with leasing/trade in) and I know it is done by a sales manager. The reason why I am writting this is to highly recommend Murray in sales dept. He is friendly, honest, and ethical. I previously purchased cars from Acura, Infiniti, and Lexus dealers, and Murray was better than any salesman I dealt with. I would highly recommend Murray and this dealership. More

Lease of 2014 BMW 335xi Immediately upon my entering of NC BMW, Murray greeted me and I explained to him the exact specifics of the deal I wanted and insisted there be no xx. Immediately upon my entering of NC BMW, Murray greeted me and I explained to him the exact specifics of the deal I wanted and insisted there be no xx. Like clockwork murray located the vehicle I wanted with more options than I could have imagined and because it was a 2014 leftover he was able to knock 8500 off MSRP bringing a sticker 53000 to 45 and change. Awesome dealer better experience. I would highly recomend NC BMW and Murray to anyone in need of a vehicle. More

overpriced, shoddy work I've had multiple things done on my Z4, and feel the workmanship was horrible as was their attitude in service. Didn't buy from them so can't rate tha I've had multiple things done on my Z4, and feel the workmanship was horrible as was their attitude in service. Didn't buy from them so can't rate that , but I will drive to new haven or Watertown before letting them touch my car again. More

BMW prices very high The sales department was very nice but their prices were too high so went to another dealership to purchase my 2015 BMW. Did not feel dealership was The sales department was very nice but their prices were too high so went to another dealership to purchase my 2015 BMW. Did not feel dealership was being transparent in presenting their invoice price. More